Senior National Account Manager, Grocery - Tesco & Sainsbury's

Location: Wimbledon (2 days)

Reports to: Associate Director Sales - Drugstores

Direct Reports: 0

Scope / Brands: Manage the Clairol, Wella, Silvikrin and Shockwaves portfolio in 2 of the UK’s biggest Grocery retailers.

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

THE ROLE

The role of Senior National Account Manager is to lead account management of specified Grocery customers to build profitable sales growth by supporting the Head of Sales on our leading brands. As a dynamic business leader, you will drive new opportunities for Wella, developing and maintaining exceptional relationships with our retail partners across all relevant departments within the customer business. You will be a commercial expert who will help design the Retail Hair strategy, set ambitious growth plans for the Grocery channel, implement the plan from vision to execution, and have strong selling and negotiation skills to win in this channel. Lead Projects for the benefit of total Retail Hair UK.

KEY RESPONSIBILITIES

• Business Planning
  • Understanding of customer objectives and direction
  • Plan, develop, agree and implement an annual Joint Business Plan with the specified customer, activating contingency plans when necessary.
  • Maximise commercial value of consumer insight data from Nielsen, Kantar, etc.
  • Agree promotional forecast with Demand Planning to support the achievement of annual Forecasting Accuracy objectives.
  • Agree monthly promotional support packages with customers including second sites, trade marketing and online support.
• Negotiation
  • Agree listings for all new products and brands as appropriate.
  • Negotiate cost price changes with the customer as appropriate.
  • Submit all cost price change paperwork to the account and internally in an accurate and timely manner.
• Forecasting/Supply Chain
  • Build contacts with the forecasting and supply chain teams within the customer to work together to manage the most cost-effective supply chain delivering all potential operational efficiencies.
• Financial responsibilities
  • Manage monthly, quarterly and annual sales forecasts and provide rationale to Head of Sales.
  • Manage Gross to net controls to optimise profitability.
  • Manage an investment plan to drive consumer awareness whilst maximising profitability.
  • Deliver maximum consumer engagement from trade investment.
  • Accurately prepare financial accrual requests and implement these with the Commercial team.
  • Work with the customer and Customer Services to minimise receivables to achieve target Debtor days for the customer.
  • Authorise all invoices for payment within 7 days of receipt or manage prompt agreement to amend or cancel invoices if raised in error by the customer.
• Relationships
  • Build relationships with the specified Grocery customers at all levels of customer business.
  • Be the voice of the Grocery within Wella Retail Hair.
  • Escalate appropriately on important issues or ones that cannot be resolved.

YOUR PROFILE

• Senior Account Management experience with extensive experience in Customer & Sales Management and leading negotiations.
• Advanced planning, monitoring and analytical skills & knowledge of supporting programs and platforms.
• Advanced experience of Consumer and Shopper Insights.
• Proficiency in budget planning and P&L management.
• Organises their own work and that of others, taking responsibility for the quality of all deliverables.
• Strong team player and collaborates easily with others, seen as a role model and creates a positive environment while remaining focused on priorities and tackling obstacles, keeping the team motivated and engaged.
• Communicates effectively and delivers impactful presentations. Communication & influencing will be second nature.
• Excellent written and verbal communication skills and can manage cross functional relationships.
• You will be committed to delivering results and strives to achieve stretch targets.
• A true change champion you will pioneer new ideas and approaches showing a strong sense of individual accountability and ability to work with autonomy.
• Have a flexible approach and adapts to challenges and changing priorities as required, comfortable making fast decisions balancing intuition and facts.

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday (not including bank holidays).
• 3 days’ personal leave for your own significant life events.
• 2 paid days off for volunteering/charity work.
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution).
• Optional Family Private Medical Insurance Cover.
• Income Protection.
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella).
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd).
• EAP (Employee Assistance Program).
• Enhanced maternity, paternity, and adoption leave.
• Gym Benefits.
• Eye Tests.
• WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only).
• Workplace/Nursery Benefits.
• 4 weeks working remotely abroad.
• Early Friday Finish during Summer.
• Car Allowance.

EEO OPPORTUNITIES

Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.