National Account Manager, Amazon in London

The Wella Company is seeking a talented, ambitious and focused National Account Manager to drive the E-Commerce channel in the UK&I across our Professional Beauty and Retail Hair brands. You will own the Amazon account commercially, working in partnership with the wider commercial and marketing teams (Brand Managers, Trade Marketing Manager, Brand Finance Managers). Reporting to the Associate Director, E-Commerce, this role will champion our ongoing efforts to develop our online presence and take us to the next level.

KEY RESPONSIBILITIES

• Own the Amazon annual operating plan including product selection, inventory, pricing, promotions, and marketing activity.
• Develop and manage the annual JBPs with strategic, cross-functional partners.
• Manage the Amazon P&L and budget, including invoicing across Amazon and agencies.
• Drive new market opportunities to create demand drivers for our brands and categories.
• Develop category and brand revenue growth strategies from data, insights, and other market/customer information.
• Build strong relationships with trade marketing and brand to execute and grow retail media plans.
• Collaborate with advertising and trade marketing teams to maximise sales.
• Manage relationships with external agencies across advertising and retail operations.
• Work closely with the internal EMEA team on total Amazon business priorities.
• Drive the E-Commerce agenda through collaboration and influence decisions with multiple stakeholders (sales, trade, brand).
• Be a true advocate for the Amazon business internally.
• Be a source of expertise for E-Commerce, ensuring industry best practice and innovation.
• Deliver on-time product launches and promotions and maximise any/all opportunities to drive incremental sales.
• Work closely with demand and supply chain to ensure accurate forecasting, stock management and smooth ordering processes.

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS

• Minimum 2 years' experience managing an Amazon account across multiple markets (EU5 - UK, DACH, Iberia, France, Italy).
• Solid understanding of e-commerce and related marketing.
• Experience managing P&Ls, budgets and invoices.
• Desire to work in a fast-paced, commercially driven environment.
• Strong communication and collaboration skills.
• High level of attention to detail and excellent time management.
• Ambitious and driven; hungry for success and responsibility.
• Keen problem solver, adept at finding effective, scalable solutions.
• Eager to learn, develop your skills and expand knowledge.
• Advantageous: Relevant experience in the beauty/cosmetics industry.
• Skills in digital marketing and/or retail media.
• Management of other major ecommerce accounts including LookFantastic.
• Experience negotiating trade terms/contracts.

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday (not including bank holidays).
• 3 days' personal leave for your own significant life events.
• 2 paid days off for volunteering/charity work.
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution).
• Optional Family Private Medical Insurance Cover.
• Income Protection.
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella).
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd).
• EAP (Employee Assistance Programme).
• Enhanced maternity, paternity, and adoption leave.
• Eye Tests.
• WOW Programme (Bonus following exit from KKR, eligible after successful probation. For permanent employees only).
• Workplace/Nursery Benefits.
• 4 weeks working remotely abroad.
• Early Friday Finish during Summer.

EEO OPPORTUNITIES

The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.