Director, Digital Partner - Supply Chain
Director, Digital Partner - Supply Chain

Director, Digital Partner - Supply Chain

Full-Time 90000 - 120000 £ / year (est.) No home office possible
Wella Operations US LLC

At a Glance

  • Tasks: Lead IT portfolio management and drive technology solutions in Supply Chain and R&D.
  • Company: Join a leading FMCG company with a focus on innovation and collaboration.
  • Benefits: Hybrid work, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic environment with a strong emphasis on mentorship and career development.
  • Why this job: Make a real impact by shaping technology strategies and driving operational excellence.
  • Qualifications: 10+ years in Supply Chain or Technology roles, with leadership experience.

The predicted salary is between 90000 - 120000 £ per year.

Function: Technology

Location: London, UKM, GB

Work Arrangement: Hybrid

Role Overview: We are seeking an experienced IT Portfolio Director to lead on IT Portfolio Management and operate as a Programme Director across our Supply Chain and R&D domains, ensuring that technology investments deliver desired business outcomes across Discovery to Launch, Planning, Manufacturing, Logistics, Procurement, and Order-to-Cash processes. This position combines strong business partnership, delivery assurance, financial acumen and functional expertise to drive the execution of our strategy and delivery of technology solutions. The Director plays a pivotal role in assessing, shaping, initiating and overseeing the Supply Chain and R&D project roadmaps, influencing technology investment decisions; and developing our project, programme and portfolio management capabilities and teams.

Key Responsibilities:

  • Oversee delivery of Supply Chain and R&D technology project and programmes, ensuring on-time, in-scope, and on-budget completion
  • Define and evolve the Project, Programme and Portfolio Management Approaches across the Supply Chain and R&D Portfolio; in alignment with the Change Delivery Framework and IT-wide governance processes
  • Manage demand intake, prioritization, and sequencing of initiatives in line with business strategy and available capacity
  • Manage major programme-level risks and dependencies
  • Manage financials and overall cost management across the portfolio
  • Provide portfolio visibility and reporting to senior stakeholders and governance forums
  • Ensure effective collaboration with architecture, platform, data, and infrastructure teams for cross-domain project delivery

Business Partnership & Strategic Alignment:

  • Build strong business partnership across Wella’s extended Supply Chain and R&D leadership teams; managing key stakeholders and supporting them in delivering against our business strategy
  • Support the definition of our business technology strategy and multi-year roadmaps
  • Partner with Finance, Planning, Procurement, Manufacturing, Logistics, and Regional Supply Chain teams to identify digital enablers that improve operational performance and cost efficiency
  • Ensure all initiatives align with enterprise architecture, data strategy, and technology guardrails
  • Drive business case development, value realization, and benefits reporting for Supply Chain and R&D technology programmes
  • Work collaboratively with platform, data, architecture, and cybersecurity teams, as well as external partners, to ensure seamless technology delivery and operational excellence across the value chain.

Solution Leadership & Functional Expertise:

  • Leverage functional and change expertise across Supply Chain and R&D investments to ensure they deliver against our strategy and realise key benefits
  • Partner with the Functional Experts and AMS teams to resolve critical system issues, review proposed changes, and ensure long-term sustainability of solutions
  • Support decision-making across solution design, testing, and release management
  • Embed strong governance discipline across all technology delivery activities in the Supply Chain and R&D domains
  • Oversee vendor performance, ensuring external partners meet contractual obligations and quality standards
  • Ensure compliance with internal audit, data protection, and cybersecurity frameworks
  • Define and monitor KPIs to drive continuous improvement

People & Capability Leadership:

  • Provide leadership to project, programme and delivery leads across the Supply Chain and R&D team
  • Foster a high-performance culture through mentoring, collaboration, and accountability
  • Build functional capability and ensure succession readiness for critical SAP and digital roles
  • Promote cross-functional knowledge sharing across business and technology teams

Qualifications & Experience:

  • Education: PMP or APM certification advantageous, ITIL certification advantageous, TOGAF and/or SAP SD/MM certification or relevant process domain certification advantageous, MBA advantageous
  • Experience: 10+ years of experience in Supply Chain or Technology roles, with at least 5 years in leadership or business partnering positions, Proven track record leading technology portfolios or major transformation programmes within FMCG or manufacturing industries, Strong SAP functional background, ideally across ECC and/or S/4HANA, Experience managing global teams, external vendors, and multi-country deployments

Key Performance Indicators (KPIs):

  • Portfolio Delivery: % of projects and initiatives delivered on time, within scope, and within budget
  • Business Satisfaction: NPS or qualitative feedback from Supply Chain and R&D leadership
  • Value Realization: % projects delivering against business case; &%ROI delivered for financial business cases
  • Governance Compliance: Adherence to project governance, architecture standards, and risk frameworks
  • Vendor Performance: SLA adherence and quality scores across AMS and external delivery partners
  • Process Efficiency: % improvement in cycle times and automation within O2C and P2P value streams

Director, Digital Partner - Supply Chain employer: Wella Operations US LLC

At Wella, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of London. Our hybrid work arrangement promotes flexibility, while our commitment to employee growth ensures that you will have ample opportunities for professional development and advancement within the technology and supply chain sectors. Join us to be part of a forward-thinking team that values your contributions and supports your career aspirations.
Wella Operations US LLC

Contact Detail:

Wella Operations US LLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director, Digital Partner - Supply Chain

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their supply chain processes and think about how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills and experiences make you the perfect fit for the Director role. Keep it concise and focus on how you can drive value in their supply chain and R&D initiatives.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Director, Digital Partner - Supply Chain

IT Portfolio Management
Programme Management
Financial Acumen
Project Management
Stakeholder Management
Business Partnership
Change Management
Risk Management
Vendor Management
SAP Functional Expertise
Enterprise Architecture
Data Integration
Agile Methodologies
Continuous Improvement
Governance Compliance

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in Supply Chain and R&D, and don’t forget to showcase your leadership skills and any relevant certifications. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Director role. Share specific examples of your past successes in managing technology portfolios and driving business outcomes. Let your personality come through!

Showcase Your Problem-Solving Skills: In your application, highlight instances where you've tackled complex challenges in Supply Chain or Technology roles. We love candidates who can think critically and provide innovative solutions, so don’t hold back on sharing those stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there!

How to prepare for a job interview at Wella Operations US LLC

✨Know Your Stuff

Make sure you have a solid understanding of Supply Chain and R&D processes. Brush up on key technologies and methodologies relevant to the role, like SAP and agile delivery. Being able to speak confidently about these topics will show that you're not just familiar with the industry but also ready to lead.

✨Showcase Your Leadership Skills

Prepare examples that highlight your experience in leading teams and managing projects. Think about times when you've successfully navigated challenges or driven change. This is your chance to demonstrate how you can foster a high-performance culture and mentor others.

✨Understand the Business Strategy

Familiarise yourself with the company's business strategy and how technology plays a role in achieving those goals. Be ready to discuss how you can align technology investments with business outcomes, and bring ideas on digital enablers that could improve operational performance.

✨Ask Insightful Questions

Prepare thoughtful questions that show your interest in the role and the company. Inquire about their current technology initiatives, challenges they face in the Supply Chain, or how they measure success in this position. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Director, Digital Partner - Supply Chain
Wella Operations US LLC

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