At a Glance
- Tasks: Manage key accounts to drive sales growth in the Retail Hair sector.
- Company: Join Wella Company, a global leader in beauty with iconic brands.
- Benefits: Competitive salary, diverse work culture, and opportunities for personal growth.
- Other info: Flexible work environment with a commitment to equality and diversity.
- Why this job: Be part of a dynamic team that empowers individuals to express their true selves.
- Qualifications: Strong analytical, negotiation, and communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
The account management of specified customers to build profitable sales growth for Retail Hair in the Critical Grocery & Discounters channel. The challenge is clear: to maximise performance within the selected retailers via successful account management to continuously improve performance in both revenue and profit.
Business Planning
- Understanding of customer objectives and direction.
- Plan, develop, agree and implement an annual Joint Business Plan with the specified customers, activating contingency plans when necessary.
- Agree promotional forecast with Demand Planning to support the achievement of annual Forecasting Accuracy objectives.
- Agree monthly promotional support packages with customers including second sites, trade marketing and online support.
- Ensure that all opportunities for New Business in the channel - either whitespace or expansion with existing customers - are seized upon and implemented with excellence.
Negotiation
- Agree listings for all new products and brands as appropriate.
- Negotiate cost price changes with the customer as appropriate.
- Submit all cost price change paperwork to the account and internally in an accurate and timely manner.
Forecasting & Supply Chain
- Build contacts with the forecasting and supply chain teams within the customer to work together to manage the most cost-effective supply chain delivering all potential operational efficiencies.
Financial Responsibilities
- Manage monthly, quarterly and annual sales forecasts and provide rationale to AD of Sales.
- Review business performance of accounts to ensure on track and course correction in place.
- Manage Gross to net controls (trade spend) to optimise profitability.
- Manage an investment plan to drive consumer awareness whilst maximising profitability.
- Deliver maximum consumer engagement from trade investment.
- Accurately prepare financial accruals and implement these with the Commercial team.
- Work with the customer and Customer Services to minimise receivables to achieve target Debtor days for the customer.
- Authorise all invoices for payment within 7 days of receipt or manage prompt agreement to amend or cancel invoices if raised in error by the customer.
Relationships
- Build relationships with the specified retailers at all levels of customer business across both buying and other functions as appropriate (supply, merchandising).
- Be the voice of your customers within Wella Retail Hair.
- Escalate appropriately on important issues or ones that cannot be resolved.
- Ensure great execution of activity instore.
Qualifications
- Planning & monitoring: Advanced.
- Analytical skills: Advanced.
- Consumer / shopper insights: Proficient.
- Communication & influencing: Proficient.
- Negotiation & sales management: Proficient.
- P&L management: Proficiency.
- Budget planning: Proficient.
- Customer management: Proficient.
- Communicates effectively & delivers impactful presentations.
- Shows a strong sense of individual accountability and able to work with autonomy.
- Is a change champion and pioneers new ideas and approaches.
- Committed to deliver results and goes after the stretch target.
- Has a flexible approach and adapts to challenges and changing priorities as needed.
- Makes fast decisions balancing intuition and facts.
Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.
National Account Manager employer: Wella Company
Wella Company is an exceptional employer, offering a dynamic work culture that fosters innovation and personal growth. As a National Account Manager, you will benefit from a collaborative environment where your contributions directly impact the success of iconic beauty brands. With a commitment to diversity and inclusion, Wella provides ample opportunities for professional development while ensuring a supportive atmosphere that encourages you to be your true self.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Manager
✨Tip Number 1
Networking is key! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Wella Company. A friendly chat can open doors!
✨Tip Number 2
Prepare for interviews like a pro! Research the company’s values and recent news. Think about how your skills in account management and negotiation can help them achieve their goals. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in business planning and customer management. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Wella family. Let’s get you that National Account Manager role!
We think you need these skills to ace National Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the National Account Manager role. Highlight your experience in account management, business planning, and negotiation skills that align with our goals at StudySmarter.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven sales growth or improved performance in previous roles. We love seeing quantifiable results that demonstrate your impact!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wella Company
✨Know Your Numbers
As a National Account Manager, you'll need to be on top of your financial game. Brush up on your P&L management and be ready to discuss how you've successfully managed budgets in the past. Bring specific examples of how your financial strategies have led to increased profitability.
✨Master the Joint Business Plan
Understanding how to develop and implement a Joint Business Plan is crucial. Before the interview, think about how you would approach this with the specified customers. Be prepared to share your ideas on aligning customer objectives with your company's goals and how you would activate contingency plans when needed.
✨Build Relationships Like a Pro
Relationship management is key in this role. Think about your past experiences where you've built strong relationships with retailers. Be ready to discuss how you navigated different levels of customer business and how you escalated issues effectively to ensure smooth operations.
✨Showcase Your Negotiation Skills
Negotiation is at the heart of account management. Prepare to talk about your negotiation tactics, especially regarding cost price changes and product listings. Share specific instances where your negotiation skills led to successful outcomes, and don't forget to highlight your ability to balance intuition with facts.
