Technical Educator - Kent/East Sussex/West Sussex/Hampshire in London

Location: Kent/East Sussex/West Sussex/Hampshire

Reports to: Area Manager

Direct Reports: 0

Scope / Brands: Professional Hair Portfolio brands

About the Wella Company

Together, WE enable individuals to look, feel, and be their true selves. The Wella Company is one of the world's leading beauty companies, comprising a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and GHD. With 6,000 employees globally and a presence in over 100 countries, Wella empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to stakeholders.

The Role

At Wella, Educators change the lives of Hairdressers. You inspire, influence, and bring strong commercial expertise. This role involves efficiently covering high‐potential customers with engaging education both in‐salon and online, supporting customers through every step of their career, and becoming passionate advocates for Wella Education.

Your Key Deliverables

• Generate growth by efficiently delivering inspirational and value‐adding education across multiple touchpoints including in‐salon, via Wella Studios/Training centers, and virtually.
• Gain new customers by inspiring and influencing hairdressers and cultivating strong relationships that make you the preferred partner over other manufacturers.
• Build education reach and awareness through social media activations that empower community engagement.
• Commit to invest in your capability, enabling excellence and being the centre of expertise for your Sales team.

Your Core Competencies

• You have a proactive and personalised approach to in‐salon training, collective seminars and virtual classrooms, always inspiring professionals to maximise opportunities.
• You have strong ability to efficiently change behaviour through education.
• You co‐ride with your sales team, supporting them with new customer contacts, joint gain visits and executing activities defined to reach gain targets.
• You demonstrate fluent technical support in customer and sales meetings for all initiatives and product launches.
• You are present on social media with a business account & engage with your communities to energise them, creating content and driving earned awareness of education activities, products, and service innovations.
• You create colour‐and‐craft‐focused content, digital edu‐tainment and an always‐on curriculum that drives consistent colour/care/education awareness, increased reach, and community‐generated content for your local brand and education accounts as well as your own business social media account.
• You represent education internally and externally as an influential and credible face of the industry.

Your Professional Profile

• YOU ARE COLLABORATIVE: You are in close collaboration with your sales team, demonstrating your presence to retain and support customers. You nurture and develop stylists/salon owners throughout their career. Credible connection with external partners including artists and influencers.
• YOU ARE COMMITTED: Leading by example, self‐initiative and proactive, you are the perfect counterpart to support your sales colleagues. Methodological and strong ability to energise, engage and enable others around you.
• YOU ARE CREATIVE: Experience in demonstrating, training, presentation, and communication both on and offline to bring core messages and education curriculum to life across all touchpoints.
• YOU ARE COURAGEOUS: Bring stylists/industry voice into multifunctional team meetings, trainings and can envision key stakeholders including area sales managers and regional leaders. Role modelling education expertise when interacting externally and internally.
• YOU ARE CONNECTED: In‐depth knowledge of beauty/HD industry and local marketplace. Commercially savvy to coach high‐potential salon owners/managers on business strategy & development certification. Strong competitor awareness.

Your Qualifications

• Valid hairdresser/cosmetology licence with a minimum 2‐year salon experience as a licensed stylist and a professional and influential image across social media channels.
• Excellent use of social media for customers and team communication (Instagram, TikTok, WhatsApp, Facebook).
• Self‐management and ability to successfully plan own time/area/route.
• Demonstrate organised, solution‐orientated thinking & actions.
• Demonstrate proactive & self‐initiative approach.
• Structured, solution‐oriented thinking with strong analytical and strategic abilities.
• Proficient with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and Apple (iPad/apps).
• 54–70% travel time required (incl. overnight); valid driver's licence and ability to travel long distances.

What We Offer

• 25 days holiday + additional day off for your birthday (not including bank holidays).
• 3 days personal leave for your own significant life events.
• 2 paid days off for volunteering/charity work.
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution).
• Optional family private medical insurance cover.
• Income protection.
• Life insurance (8× base salary up to 2 million payable in the event of your death in service of Wella).
• Staff discount (80 % of all hair products, 40 % OPI, 1 × 50 % ghd).
• EAP (Employee Assistance Programme).
• Enhanced maternity, paternity and adoption leave.
• Gym benefits.
• Eye tests.
• WOW Programme (bonus following exit from KKR, eligible after successful probation; for permanent employees only).
• Workplace/nursery benefits.
• Company car, laptop, iPad, phone.

EEO Opportunities

The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make‐up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, colour, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer‐affairs. We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.