Associate Director Retail Hair Sales - Drugstores, Distributors (UK&i), New Business in London

Location: Wimbledon (2 days)
Reports to: Senior Director Retail Hair
Direct Reports: 2 (1 NAM, 1 NAE) + co-ordination with PP Ecom Team

ABOUT THE WELLA COMPANY
Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves.

THE ROLE
We are actively looking for an Associate Director, Drugstores (Boots, Superdrug), Distributors (UK&I) & New Business who can help us to deliver through our portfolio of amazing brands by building profitable sales growth across our Wella Retail Hair business. We are looking for a true player-manager. Someone who can lead from the front and be heavily involved in all aspects of customers (and also act as cover for holidays/sickness) but then manage via a team of 3 (1 NAM, 1 NAE, 1 Retail Ops Exec). The Total, Drugstores, Distributors (UK&I) & New Business channel Value at Net Revenue is £19mn through these channels. The candidate will also co-ordinate Ecommerce pureplay channel results for RH (value £6mn).

KEY RESPONSIBILITIES

• Business Planning
  • Plan, develop, agree and implement an annual Joint Business plan with the customer where needed and add value to Wella.
  • Ensure compliance with business plans and activate contingency plans when needed including short term gap filling.
  • Design relevant promotional programmes for each brand in liaison with UK Marketing to deliver national marketing plan, sales objectives, customer and consumer needs in line with SRM guidance.
  • Manage monthly, quarterly and annual sales forecasts. Provide weekly estimates on sales projections to the Retail Hair Director.
  • Manage Gross to net controls to optimise profitability.
• Strategic Planning
  • Build strategic plans to build specified categories of business within the customer to deliver short and long term company, customer and consumer objectives.
  • Liaise with the Senior buying teams at the customer and be key point of escalation for any resolutions.
• Relationships
  • Build relationships with the specified customers at all levels of customer business.
  • Be the voice of the customer within Wella Retail Hair.

KEY RESPONSIBILITIES – MANAGEMENT OF TEAM / LEADERSHIP

• Customer Management
  • Ensure team applies across their accounts all of the details listed above for their respective accounts.
  • Achieve agreed Net Revenue, GtN % investment and Gross Margin targets for the portfolio managed.
  • Responsible for customer profitability and P&L, focused on maximising return on investment.

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS

• 7 year + Sales and customer management background.
• Experience of managing a sales team.
• Strong commercial awareness with experience in P&L management, budget planning, forecast and customer management.
• A proven strong negotiator with a results focused mentality.
• High level of knowledge of UK retail environment, preferred candidate to have multi-channel experience.

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday (not including bank holidays).
• 3 days' personal leave for your own significant life events.
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution).
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd).

EEO OPPORTUNITIES
The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.