Key Account Manager - North West

Wella wants to be the best partner salons could have, to help them realise their ambitions, their dreams and achieve every success. Our Wella Key Account Managers have overall responsibility for business growth within their territory of 40‑60 Key Accounts (£1.5‑2MM territory turnover). Success will be achieved through taking a business consultative approach with our salon partners to grow their business leveraging our portfolio of product and services to delight their customers (visiting on average 2‑3 Key Accounts per day).

KEY RESPONSIBILITIES

• Deliver quarterly/yearly sales targets in terms of overall territory turnover, number of buying accounts and specific brands turnover.
• Partner with hairdressers to develop their salon business through joint business planning to attract new clients and drive client loyalty through tailored experience.
• Hold yourself accountable for the success of your territory – even when not everything is under your control; intensively driven.
• Act as an owner, as if it was your name on the door, as if it was your money being spent and your reputation on the line.
• Be driven to beat competition by acting fast with new ideas executed superbly; operate at high pace and find ways to make things happen.
• Push for more and set higher, braver targets; don’t just want to meet the objectives but blow them out of the water, but never at the expense of ethical behaviour and safe ways of working.
• Be driven to succeed but never at a colleague’s expense; assume good intent in others; disagree openly but then fully back the decision made by your manager and your leadership.

PREFERRED SKILLS AND EXPERIENCE

• Experience in field sales in FMCG (Drinks, Confectionary, Beauty).
• Experience in selling to small / independent shops / retailers.
• Experience of joint business planning, contracting and negotiation.
• Experience working with cross‑functional commercial teams (marketing, finance) to design customised plans.
• Graduated with a 2:1 from a top UK or European university/business school (e.g. Russell Group universities).

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday (not including bank holidays).
• 3 days personal leave for your own significant life events.
• 2 paid days off for volunteering/charity work.
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution).
• Optional Family Private Medical Insurance Cover.
• Income Protection Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella).
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd).
• EAP (Employee Assistance Programme).
• Enhanced maternity, paternity, and adoption leave.
• Eye Tests.
• WOW Programme (Bonus following exit from KKR, eligible after successful probation. For permanent employees only).
• Workplace/Nursery Benefits.
• Company Car, Laptop, iPad, Phone.

EEO OPPORTUNITIES

The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make‑up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs.

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.