Directory Services Analyst

Position Title: Directory Services Analyst

Location: TBD

Reports to: Head of Access Management

ABOUT THE WELLA COMPANY

Together, WE enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders. For additional information about the Wella Company please visit ROLE

We are currently recruiting a Directory Services Analyst that will provide thought leadership and design assurance for Identity and Access Management. The analyst will ensure a seamless end user experience in the IAM space working with our application leads, strategic IT vendors and end user compute teams.

The successful applicant will be familiar with working within a diverse environment, with excellent interpersonal skills and is confident when dealing with Senior Stakeholders (managing expectations especially) and managing globally located teams.

The role will involve driving best practice designs during project delivery, service assurance with our strategic support partner and compliance with defined controls as well as potentially involving oversight of the delivery of IAM led projects and enhancements.

KEY RESPONSIBILITIES

Design oversight:

• Apply technical knowledge to produce or support the production of creative yet practical designs that users can understand and operate.
• Review technical designs and proposed changes to IAM architecture to drive best practice.
• Partner with other IT groups to review scope of functional projects and identify impact on IAM.
• Develop and implement identity and access management roadmaps.
• Create appropriate architecture artefacts such as Non-functional Requirements, Solution Options document, High Level Design, Detailed Design or delegate such documents creation to the vendor and manage their delivery and quality.
• Work with development teams or integration partners to ensure that potential technical issues are resolved or escalated early.
• Create guides to help other delivery teams understand IAM best practice and principles.
• Support and champion the adoption of the architecture principles and standards.

Project delivery:

• Capture initial project requirements and ensure all IT PMO steps are followed with all project artefacts produced and maintained.
• Oversee and support the appointed IT PM or in some cases lead the IT project directly.
• Effectively estimate costs, timescales and resource requirements.
• Provide regular and accurate reports to stakeholders and manage stakeholder expectations.
• Monitor and control project team performance (including 3rd party vendors).
• Monitor costs and timescales, take action where these deviate from agreed tolerances.
• Gain agreement for revisions/scope changes to the Project from Project sponsors. Ensure all CRs follow the IT PMO guidelines.
• Ensure that the Project is managed through to BAU and benefit realisation.
• Identify any risks either in the project / product and agree mitigating actions where appropriate.

Service assurance:

• Drive end user communications through IT business partners and end user compute teams.
• Oversight of strategic support vendors to drive improvements in user experience.
• Establish best practices and guidelines for IAM operations and capabilities.
• Build and apply repeatable processes methods and tools for organisation-wide adoption, ensuring all Identity Access Management documentation is created and maintained.
• Monitor access management performance against applicable Wella Company controls, including SOX controls.
• Ensure the proper use and control of privileged accounts.
• Drive opportunities for service improvements on an ongoing basis.
• Implement a repeatable and transparent process for onboarding new applications onto the established IAM tools.

Controls & compliance:

• Operate policies and standards, providing subject matter expertise on all access related controls.
• Work with access and risk owners to ensure any SOD risks are identified and managed.
• Control ownership for all access management controls, including SOX.
• Partner with application and access owners for all critical applications ensuring compliance to defined processes and policies.
• Ensure quarterly access recertifications are in place for in scope applications, working with line managers and access owners to revoke access no longer required.
• Ensure joiners / movers / leavers and approval processes are executed, simplifying and optimising the joiners experience.
• Act as point of contact for internal and external audit, owning and mitigating any access related audit findings.

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS

The person must demonstrate skills in the following areas:

• Successful track record of leading a project in a multi-cultural and multi-national environment.
• Successful track record of 3rd party vendor management / interaction.
• Successful track record of building relationships at all levels.
• Proven experience as an Identity & access management business analyst.
• Business analysis skills, including process mapping, requirements gathering, and business solution design.
• Excellent communication and interpersonal skills.
• Demonstrated knowledge of Project Management processes.
• Demonstrated ability to follow quality assurance processes.
• Ability to drive change and ensure alignment at every stage from main stakeholders and impacted parties.
• Ability to understand and synthesise business needs from multiple sources.
• Analytical and problem-solving skills.

EDUCATIONAL BACKGROUND

• Higher education (University degree) with an orientation in business / technology related fields.

PROFESSIONAL EXPERIENCE

• 10+ years professional experience in security and access management.
• Previous exposure to delivery & operation across IAM & PAM.
• Knowledge of Identity & access management industry best practices and standards.
• Technical knowledge of SAP GRC, Sailpoint and Cyberark.
• Exposure to delivery of IAM & PAM for the Cloud.
• Experience of implementing robust access control policies and procedures.
• The ability to drive improvements by leveraging a strategic vendor for both run and change.
• Strong understanding of identity governance principles, security frameworks, and compliance regulations.
• Experience of supporting audit activities.

MAJOR SKILLS AND COMPETENCIES

• Good knowledge in IAM tools, ideally including Sailpoint IGA, Sailpoint ARM, SAP GRC & Cyberark.
• Appreciation of SAP role design best practice and constraints.
• Ability to drive results in a matrix environment.
• Strong leadership skills and MUST have a proactive / can do attitude.
• Strong communication and problem-solving skills, ability to get buy in at all levels.
• Ability to challenge, understand the perspectives of others and demonstrate active listening.
• Can work independently and as part of a team in a fast-paced, dynamic environment.
• Track record of driving change whilst ensuring alignment at every stage.
• Excellent communication, presentation, and interpersonal skills, effectively collaborating with diverse stakeholders.
• Track record of planning project activities and managing delivery to time & budget.
• Ability to collect data and report blocking points.
• Issue resolution and value realisation oriented.

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday (not including bank holidays)
• 3 days personal leave for your own significant life events
• 2 paid days off for volunteering/charity work
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
• EAP (Employee Assistance Programme)
• Enhanced maternity, paternity, and adoption leave
• Gym Benefits
• Eye Tests
• WOW Programme (Bonus following exit from KKR, eligible after successful probation)
• Workplace/Nursery Benefits
• 4 weeks working remotely abroad
• Early Friday Finish during Summer

EEO OPPORTUNITIES

The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity.

We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law. Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results. EOE Minorities/Females/Protected Veterans/Disabled.

English – Please click on this link to review the Notification of Equal Opportunity Rights poster. #J-18808-Ljbffr