Cyberark Technical Analyst

Location: Remote/Hybrid

Reports to: Head of Identity & Access Management

ABOUT THE WELLA COMPANY

Wella Company is one of the world's leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves.

THE ROLE

At Wella IT, we partner with every part of the company, enabling effective and efficient business operations in an international, multi‑divisional environment. Our main objective is to enable our business value through IT, following key operating principles:

• Value for money – we strive for solutions and decisions that ensure our IT spend delivers value for money.
• Speed and Agility – we embrace change and deliver agile solutions to reduce cost of change and respond quickly to business needs.
• Compliance – Our solutions will ensure ongoing regulatory and legal compliance to minimize business exposure to risk.
• IT Operations – we ensure business operations are within agreed risks and costs parameters.

We are currently recruiting an experienced CyberArk Technical Analyst who will provide thought leadership and design assurance for our CyberArk platform and privileged access management (PAM) services. The analyst will ensure a seamless and secure privileged access experience, working closely with application leads, strategic IT vendors, and end user compute teams. The successful applicant will be experienced in operating within a diverse, global environment, with strong interpersonal skills and confidence engaging both Technical and Business Stakeholders, as well as collaborating with globally distributed teams. The role will drive best practice analysis and architecture/design for project delivery, alongside supporting BAU optimisation, platform hardening, service assurance, and compliance activities. The analyst will contribute to the delivery of CyberArk enhancements, onboarding, and continuous improvement initiatives to meet evolving business and security requirements.

KEY RESPONSIBILITIES

In this role your responsibilities will include:

• Requirements and Design Oversight

• Apply hands‑on CyberArk/PAM engineering and operational expertise to support the production of pragmatic, implementable solution designs.
• Review solution designs and proposed changes to privileged access controls, safes, platforms, policies and integrations to ensure requirements and security standards are met.
• Engage with Cyber and IT teams to assess impacts/dependencies on CyberArk services.
• Develop and implement CyberArk standards and usage patterns.
• Produce key artefacts (functional/non‑functional requirements, solution designs, onboarding patterns), or direct vendors on this.
• Work closely with engineering teams and integration partners to troubleshoot, resolve or escalate issues early.
• Champion least privilege, zero standing access, and vaulting standards across the organisation.

• Capture and refine CyberArk‑related requirements.
• Contribute hands‑on to project delivery (onboarding, configuration, integration).
• Communicate effectively with stakeholders, balancing technical depth with business clarity.
• Ensure solutions remain aligned to requirements through design, build, testing and production rollout.
• Identify delivery risks and proactively implement mitigations.

• Support service communications across Cyber, IT and end‑user teams.
• Build and enhance repeatable onboarding models, automation, and operational tooling for CyberArk adoption at scale.
• Monitor CyberArk operations against defined controls.
• Ensure effective use, governance and optimisation of CyberArk components.
• Drive continuous improvement across platform performance, privileged access requirements, and user experience.

• Operate and enhance PAM policies, standards and control frameworks.
• Work with risk and control owners to identify and manage privileged access risks.
• Partner with application and service owners to ensure privileged access is onboarded, governed and compliant.
• Support access reviews and recertification processes for privileged accounts.
• Act as a key contact for internal/external audit.

ESSENTIAL SKILLS, EXPERIENCE & QUALIFICATIONS

• Strong knowledge of CyberArk architecture, components, and security model.
• Experience with PAM‑focused business analysis.
• Proven experience integrating CyberArk with enterprise systems.
• Strong business analysis skills.
• Excellent analytical and problem‐solving skills.
• Strong communication skills.
• Demonstrated ability to build effective relationships.
• Ability to work within structured delivery frameworks.
• Familiarity with quality assurance and secure configuration practices for PAM platforms.
• Relevant certifications preferred.

EDUCATIONAL BACKGROUND

Higher education (University degree) with an orientation in business / technology related fields.

PROFESSIONAL EXPERIENCE

7+ years professional experience in security and directory‑related services. Experience with CyberArk, ideally also AD/Azure and Sailpoint IGA.

MAJOR SKILLS AND COMPETENCIES

• Strong team skills and MUST have a proactive / can do attitude.
• Strong communication and problem‑solving skills.
• Ability to challenge, understand the perspectives of others and demonstrate active listening.
• Can work independently and as part of a team in a fast‑paced, dynamic environment.
• Track record of driving change whilst ensuring alignment at every stage.
• Excellent communication, presentation, and interpersonal skills.

WHAT WE OFFER

• 25 days holiday + additional day off for your birthday.
• 3 days' personal leave for your own significant life events.
• 2 paid days off for volunteering/charity work.
• Optional Wella Pension Scheme.
• Optional Family Private Medical Insurance Cover.
• Income Protection Life Insurance.
• Staff Discount.
• EAP (Employee Assistance Program).
• Enhanced maternity, paternity, and adoption leave.
• Gym Benefits.
• Eye Tests.
• WOW Program.
• Workplace/Nursery Benefits.
• 4 weeks working remotely abroad.
• Early Friday Finish during Summer.

EEO OPPORTUNITIES

The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make‑up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to any characteristic protected by law.