Account Manager - Worcester/Hereford/Coventry/Leamington Spa

Field Sales Account Manager Location: Worcester, Hereford, Coventry, Leamington Spa Reports to: Area Manager Direct Reports: 0 Scope: Wella Professionals

About the Wella Company

Wella Company is one of the world's leading beauty companies, comprising a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, present in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities and deliver sustainable growth to its stakeholders.

The Role

At Wella we want to be the best partner salons could have, to help them realise their ambitions, their dreams and achieve every success, so whatever salons want to achieve, we're always there for them. Our Wella Account Managers have overall responsibility for business growth within their territory of 120-150 accounts. Success will be achieved through highly disciplined journey planning, visiting a combination of existing and prospective accounts on a daily basis (an average of 11 calls per day). You will take a consultative approach with our salon partners to grow their business leveraging our portfolio of products and services to delight their customers.

Key Responsibilities

• Deliver monthly/quarterly/yearly sales targets in terms of overall territory turnover, number of buying accounts and specific brands turnover
• Partner with hairdressers to develop their salon business through action plans to:

• Attract new clients
• Drive client loyalty
• Grow the spending per client
• Optimise salon & staff operations
• Improve salon image and equity using our fantastic set of tools and state of the art digital apps.

Essential Skills, Experience & Qualifications

• You have at least 12-15 months' direct selling experience in field-based position(s) within FMCG or ideally selling in salons.
• A valid driver's license is a mandatory requirement for this role
• Excellent Negotiation skills
• You have experience in using a consultative approach to business development
• You are very organised and operate with high level of discipline
• You have excellent written and verbal communication skills
• You are digitally savvy
• You have a deep and intimate knowledge of beauty; you are perpetually curious about how our consumers see beauty, think about beauty and feel about beauty
• You hold yourself accountable for the success of your territory - even when not everything is under your control; intensively driven & tenacious, determined to get over the obstacles in the path of what need to do; Act as an owner, as if it was your name on the door, as if it was your money being spent and your reputation on the line
• You are driven to beat competition by acting fast with new ideas executed superbly; you operate at high pace and find ways to make things happen
• You always push for more and set higher, braver targets; you don't just want to meet the objectives but blow them out of the water, but never at the expense of ethical behaviour and safe ways of working
• You are driven to succeed but never at a colleague's expense; you assume good intent in others; disagree openly but then fully back the decision made by your manager and your leadership

What We Offer

• 25 days holiday + additional day off for your birthday (not including bank holidays)
• 3 days' personal leave for your own significant life events
• 2 paid days off for volunteering/charity work
• Optional Wella Pension Scheme (8% employer contribution, 3% employee contribution)
• Optional Family Private Medical Insurance Cover
• Income Protection
• Life Insurance (8x base salary up to 2 million payable in the event of your death in service of Wella)
• Staff Discount (80% of all hair products, 40% OPI, 1 x 50% ghd)
• EAP (Employee Assistance Program)
• Enhanced maternity, paternity, and adoption leave
• Gym Benefits
• Eye Tests
• WOW Program (Bonus following exit from KKR, eligible after successful probation. For permanent employees only)
• Workplace/Nursery Benefits
• Company Car, Laptop, iPad, Phone

EEO Opportunities

The Wella Company wants to meet the aims and commitments set out in its equality policy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce in encouraging equality and diversity. We offer equal employment opportunity to qualified individuals without regard to race, religion or belief, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital or civil partnership, pregnancy and maternity, veteran status, or any other characteristic protected by law.

Wella Company with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at: https://www.wellacompany.com/consumer-affairs

We strongly believe that cultivating a diverse workplace gives a company strength. The combination of unique skills, abilities, experiences and backgrounds creates an environment that produces extraordinary results.