At a Glance
- Tasks: Identify and develop innovative private healthcare services that drive growth and meet customer needs.
- Company: Join a diverse and inclusive employer focused on healthcare innovation.
- Benefits: Flexible working options, competitive salary, and opportunities for professional development.
- Other info: Collaborate with cross-functional teams and manage multiple projects in a fast-paced environment.
- Why this job: Make a real impact in healthcare by launching new services that enhance customer experience.
- Qualifications: Experience in developing new products or services, preferably in healthcare or retail.
The predicted salary is between 60000 - 75000 £ per year.
Overview of the role
The New Propositions Manager – Private Services is responsible for identifying, shaping and developing new private healthcare service opportunities that align with strategic priorities and drive future growth. This role leads the end-to-end proposition development process — from ideation through to go-to-market — ensuring new services are commercially viable, operationally deliverable, and customer-centric. Working cross-functionally, the role builds a strong pipeline of opportunities, develops robust value propositions, and ensures new services are launched quickly and effectively.
Primary Accountabilities / Responsibilities
- Identify, design and develop new Private Service propositions aligned to strategic priorities and growth ambitions.
- Build and maintain a strong pipeline of new service opportunities, with clear prioritisation and timelines.
- Actively seek and develop partnerships with external providers, suppliers and organisations to expand the service portfolio.
- Build networks with service suppliers and partners to unlock innovative propositions and new revenue streams.
- Identify opportunities to enhance existing services through external partnerships (e.g., ICBs and other healthcare organisations).
- Define clear value propositions, including customer offer, commercial model and key performance indicators (KPIs) for new services.
- Ensure propositions are customer-led, differentiated and aligned with market trends and needs.
- Own and maintain governance frameworks for new service initiation, ensuring appropriate approvals, risk management and alignment to business standards.
- Be responsible for taking new service ideas to market quickly and efficiently, balancing pace with quality and compliance.
- Partner with proposition, operations, marketing, supply chain and risk teams to ensure services are viable, achievable and aligned to divisional priorities.
- Work cross-functionally across multiple service propositions simultaneously, ensuring effective coordination and delivery.
- Support and coordinate Subject Matter Experts (SMEs) across different service areas to deliver proposition development and launch.
- Track adoption, engagement and early performance of new services, identifying opportunities for optimisation.
- Lead proposition enhancements based on customer feedback, store insight and performance data.
- Continuously refine and evolve services to improve customer experience, uptake and commercial performance.
Knowledge, Skills & Experience
- Proposition Development & Innovation
- Experience developing and launching new products or services, ideally within healthcare, retail or service environments.
- Strong ability to translate strategy into compelling, customer-focused propositions.
- Track record of identifying and developing new commercial opportunities.
- Commercial & Strategic Thinking
- Strong commercial acumen with the ability to define viable business models and success metrics.
- Experience assessing market opportunities, customer needs and competitive landscapes.
- Ability to balance innovation with practicality and delivery.
- Stakeholder Management & Collaboration
- Experience working cross-functionally across commercial, operations, marketing, supply chain and governance teams.
- Strong influencing skills, able to align stakeholders and drive progress across multiple workstreams.
- Experience managing external partners and building effective relationships.
- Delivery & Execution
- Strong project management skills, able to take ideas from concept through to launch.
- Ability to manage multiple propositions simultaneously in a fast-paced environment.
- Strong organisational and prioritisation skills.
- Problem Solving & Leadership
- Proactively identifies opportunities for growth and innovation, using insight to shape new propositions.
- Balances pace and rigour, ensuring services are launched quickly while maintaining quality and compliance.
- Navigates ambiguity effectively, turning ideas into clear, actionable plans.
- Challenges thinking constructively to improve proposition design and outcomes.
- Adapts quickly to feedback and performance data, refining propositions to maximise success.
The Ideal Candidate
We are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.
Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
New Propositions Manager – Private Services in Manchester employer: Well
As a leading employer in the healthcare sector, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to drive meaningful change. Our New Propositions Manager – Private Services will benefit from extensive professional development opportunities, a commitment to diversity and inclusion, and the chance to shape the future of private healthcare services in a dynamic environment. Located in a vibrant area, our team enjoys a supportive atmosphere that encourages creativity and partnership, ensuring that every voice is heard and valued.
StudySmarter Expert Advice🤫
We think this is how you could land New Propositions Manager – Private Services in Manchester
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Well.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Well.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Well, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace New Propositions Manager – Private Services in Manchester
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Well.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Well.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Well. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Well. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Well
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Well’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
