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For Companies At a Glance
- Tasks: Lead a dynamic team to redefine luxury wellness and enhance customer experience.
- Company: Join John Bell & Croyden, a world-class Wellbeing Emporium.
- Benefits: Enjoy a competitive salary, annual bonus, healthcare options, and staff discounts.
- Why this job: Be a key player in shaping a flagship store and inspiring excellence.
- Qualifications: 3+ years in retail management with a passion for premium customer service.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
John Bell & Croyden is a worldâclass Wellbeing Emporium that seeks a Retail Store Manager who sees this flagship store as their own business.
Overview of the role
Forget standard retail operations â this is a brandâbuilder role. You will help define the inâstore experience and lead a multiâfunctional team to redefine luxury wellness.
Key Responsibilities
- Lead & Inspire: Manage, coach, and develop up to 3 Floor Managers and a wider team of 20 Advisors, creating a motivated, highâperforming culture.
- Drive Performance: Deliver and exceed sales, profit, and conversion targets while maintaining the highest operational standards.
- Champion the Brand: Ensure a consistently luxurious, customerâcentric experience that reflects our "WorldâClass Wellbeing Emporium" status.
- Operational Excellence: Oversee store compliance, health & safety, and dayâtoâday operations including scheduling, opening, and closing duties.
- Collaborate & Influence: Work closely with Buying, Marketing, HR, and key brand partners to execute strategic initiatives and elevate product knowledge.
- Develop Talent: Own the succession plan, ensuring growth, engagement and retention across the retail team.
About You
We are looking for a commercially savvy, peopleâfocused leader who thrives in a fastâpaced luxury retail environment.
Essential Qualifications
- Minimum 3 years' experience in a Store Manager or equivalent leadership role.
- Proven success in achieving and exceeding financial targets.
- Strong commercial insight and operational discipline.
- Exceptional leadership and communication skills, with the ability to inspire and develop others.
- Passionate about delivering premium customer service.
Desirable Qualifications
- Experience in healthcare, wellbeing, or beauty retail.
- Genuine interest in health and wellness.
- Formal training in leadership, coaching or commercial management.
Benefits
- Annual bonus of 6 % of salary for onâtarget EBITDA contribution.
- Bupa healthcare option.
- Salaryâsacrifice car lease opportunity.
- Interestâfree travel loan if required.
- 20 % staff discount.
How to Apply
If you are ready to lead one of Londonâs most iconic wellbeing destinations and inspire excellence at every level, apply now and take the next step in your retail leadership career with John Bell & Croyden.
The Ideal Candidate
We are proud to be a diverse and inclusive employer. If you have any specific requirements, we will do everything we can to support you, whether it is finding an accessible pharmacy, or a partâtime position that suits you. We will accommodate reasonable adjustments to our recruitment process. Please note that, due to the high number of applications we receive, we may not be able to provide an outcome to all applicants â if you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.
Retail Store Manager in London employer: Well Pharmacy
Contact Detail:
Well Pharmacy Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Retail Store Manager in London
â¨Tip Number 1
Get to know the company inside out! Research John Bell & Croyden's values, products, and customer experience. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
â¨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Personal connections can make a huge difference!
â¨Tip Number 3
Prepare for the interview by practising common questions related to leadership and retail management. Think about specific examples from your past that demonstrate your ability to inspire teams and drive performance. We want you to shine!
â¨Tip Number 4
Donât forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about luxury retail and wellness. Share your experiences that reflect your passion for delivering premium customer service.
Tailor Your CV: Make sure your CV is tailored to the Retail Store Manager position. Highlight your leadership experience and any achievements in driving sales and performance. We love seeing how you've made a difference in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for our flagship store. Use it to showcase your commercial insight and operational discipline, and donât forget to mention your interest in health and wellness!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for this exciting opportunity. Plus, itâs super easy!
How to prepare for a job interview at Well Pharmacy
â¨Know the Brand Inside Out
Before your interview, dive deep into John Bell & Croyden's values and offerings. Understand their approach to luxury wellness and how they position themselves in the market. This knowledge will help you articulate how you can contribute to their brand-building efforts.
â¨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience, especially in managing teams. Think about times when you've inspired others or driven performance. Be ready to discuss how you would develop and motivate a team of Floor Managers and Advisors to create a high-performing culture.
â¨Demonstrate Commercial Savvy
Be prepared to discuss your track record in achieving financial targets. Bring specific examples of how you've driven sales and improved operational standards in previous roles. This will show that you understand the commercial side of retail and can deliver results.
â¨Emphasise Customer-Centricity
Since the role focuses on delivering a luxurious customer experience, think of ways you've gone above and beyond for customers in the past. Share stories that illustrate your passion for premium service and how you would ensure that every customer feels valued at John Bell & Croyden.
