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- Tasks: Lead and grow high-performing pharmacies while ensuring patient safety and operational excellence.
- Company: Dynamic pharmacy group focused on innovation and patient care.
- Benefits: Competitive salary, career development, and a chance to make a real impact.
- Why this job: Shape the future of pharmacy operations and lead a motivated team.
- Qualifications: Experience in multi-site management and strong leadership skills required.
- Other info: Join us to drive change and improve patient care across the South East.
The predicted salary is between 43200 - 72000 £ per year.
Location: South East England | Sector: Pharmacy | Reports to: Head of Operations
About the Role:
We are seeking an experienced and ambitious Regional Operations Manager to lead and grow our high-performing pharmacies across the South East of England. You will drive operational excellence, ensure patient safety, and optimise financial performance, all while developing teams that thrive in a performance-led culture.
Purpose:
- Optimise the financial performance of the Region.
- Recruit, develop, and retain high-performing teams.
- Ensure patient safety, quality, and operational standards are consistently delivered.
Key Responsibilities:
Driving Results- Line manage Area Operations Managers and strategic pharmacies within the Region.
- Provide clear direction to ensure business goals are achieved.
- Ensure all pharmacies have robust business plans aligned to regional budgets.
- Analyse data to drive profitable growth across Rx, services, OTC, and convenience.
- Ensure payroll and operational costs are within budget.
- Deliver excellent retail and operational standards across the Region.
- Build capable, engaged, and diverse teams through a performance-led culture.
- Coach Area Operations Managers, Pharmacy Managers, and their teams to achieve results.
- Foster an “own business” mindset within teams while ensuring alignment with corporate standards.
- Develop succession plans, recognise and reward success, and address underperformance.
- Ensure completion of mandatory training to maintain competence.
- Ensure regulatory, professional, and NHS standards are consistently met.
- Lead a culture of continual improvement across the Region.
- Take ownership of serious patient safety incidents and complaints.
General Responsibilities:
- Align regional business plans with corporate strategy (‘Delivering Well’).
- Monitor customer, people, and compliance measures through performance metrics.
- Maintain a strong understanding of the community pharmacy market.
- Ensure delivery of business cases for all investment projects.
- Guarantee legal and operational compliance across all pharmacies.
Knowledge, Skills & Experience:
- Significant experience in field or multi-site management.
- Pharmacy background highly desirable.
- Strong leadership and coaching skills with the ability to adapt your style.
- Excellent communication, planning, and organisational skills.
- Strong networker and brand ambassador with the ability to build effective external relationships.
- Commercially aware with a track record of delivering business results.
Why Join Us?
This is a unique opportunity to shape the future of pharmacy operations in the South East, leading a motivated and high-performing team while making a real impact on patient care.
Apply Today: We reserve the right to close this vacancy early, so don’t miss your chance to join our dynamic team.
Regional Operations Manager in City of London employer: Well Pharmacy
Contact Detail:
Well Pharmacy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the pharmacy sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just another candidate, but someone who genuinely wants to contribute to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing teams, as these are key for the Regional Operations Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our dynamic team and making a real impact in the pharmacy sector.
We think you need these skills to ace Regional Operations Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in multi-site management and any relevant pharmacy background. We want to see how your skills align with our goals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about leading high-performing teams and driving operational excellence. Let us know how you can make a real impact on patient care.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your leadership and coaching abilities. We’re looking for someone who can build capable teams and foster a performance-led culture, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join our dynamic team!
How to prepare for a job interview at Well Pharmacy
✨Know Your Numbers
As a Regional Operations Manager, you'll need to demonstrate your ability to analyse data and drive profitable growth. Brush up on key financial metrics relevant to pharmacy operations, and be ready to discuss how you've used data in past roles to optimise performance.
✨Showcase Your Leadership Style
This role requires strong leadership and coaching skills. Prepare examples of how you've built high-performing teams in the past. Think about specific situations where you fostered a performance-led culture and how you adapted your leadership style to meet team needs.
✨Understand Patient Safety Standards
Patient safety is paramount in this role. Familiarise yourself with the regulatory and professional standards that govern pharmacy operations. Be prepared to discuss how you've ensured compliance and improved patient safety in your previous positions.
✨Align with Corporate Strategy
The job involves aligning regional business plans with corporate strategy. Research the company's mission and values, and think about how your experience can contribute to their goals. Be ready to articulate how you would ensure that your region's objectives align with the broader corporate vision.
