We’re looking for an experienced Floor Supervisor who leads by example and isn’t afraid to get stuck in. This is a hands‑on role where you’ll spend most of your shift serving guests while taking responsibility for ensuring the restaurant runs smoothly.
What you’ll be doing
- Leading the restaurant floor during service..
- Working as an active waiter, delivering exceptional customer service..
- Handling guest complaints professionally and resolving issues confidently..
- Supporting, motivating and guiding the front of house team throughout service..
- Ensuring service standards are consistently maintained..
- Completing the nightly cash‑up and cash reconciliation..
- Closing the restaurant at the end of service and ensuring all procedures are completed correctly..
- Communicating effectively with the kitchen and bar to keep service running efficiently..
What we’re looking for
- Previous experience as a Floor Supervisor, Senior Waiter or Team Leader in a busy restaurant..
- Excellent customer service and communication skills..
- Confidence dealing with complaints and difficult situations..
- Strong organisational skills and attention to detail..
- Reliable, trustworthy and comfortable taking responsibility for closing the venue..
- Positive attitude with the ability to lead by example..
- Right to work in the UK..
What we offer
- Competitive hourly rate (depending on experience)..
- Generous tronc/service charge..
- Staff meals on shift..
- Career progression opportunities..
What we offer
- Competitive hourly rate (depending on experience)..
- Generous tronc/service charge..
- Staff meals on shift..
- Career progression opportunities..
- A friendly, energetic team in the heart of Soho..
If you thrive in a fast‑paced restaurant and enjoy leading from the front, we’d love to hear from you.
Experience: Required
Employment: Part‑time
Salary: £17 – £19 hourlyAbout Well founded group:
Temper is a renowned restaurant group in London, celebrated for its unique approach to cooking, centered around live‑fire and wood‑fired grilling. The concept focuses on bold, flavorful dishes, with an emphasis on ethically sourced meat.
Floor supervisor in City of Westminster employer: Well founded group
Temper Soho is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those passionate about hospitality. With a focus on employee growth and development, we offer opportunities to advance your career while working in a renowned restaurant known for its unique culinary approach. Join us in delivering outstanding guest experiences in the heart of London, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Floor supervisor in City of Westminster
✨Join Local Manufacturing Groups
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✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
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While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Well founded group, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Well founded group specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Well founded group
✨Know Your Manufacturing Processes
Before you walk into the interview with Well founded group, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Well founded group value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
