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- Tasks: Drive the Mobile Shop, build customer relationships, and ensure a clean working environment.
- Company: Join a community-focused initiative improving access to fresh food in North Wales and Greater Manchester.
- Benefits: Gain valuable experience, flexible hours, and contribute to meaningful community work.
- Why this job: Be part of an exciting project that makes a real difference in local communities.
- Qualifications: Full UK Driving Licence and excellent customer service skills required.
- Other info: Opportunity for personal growth and teamwork in a dynamic environment.
The predicted salary is between 24000 - 36000 £ per year.
This role has been created due to the success of the Mobile Shop project across North Wales. The Mobile Shop is an exciting and expanding programme that continues to establish itself within communities across North Wales with the aim to improve access to fresh, affordable food for local residents. In partnership with the Riverside Foundation, Well-Fed is now extending its reach to communities in Greater Manchester enabling even greater access to good food in communities. We are recruiting for the role of Mobile Shop Coordinator to support the operational activities of the shop and wider business activities.
To perform effectively, the role requires a full UK Driving Licence, excellent customer service skills, the ability to follow instructions and maintain a clean & safe working environment, and the use of IT equipment (iPad/smart phone).
Responsibilities- Drive the Mobile Shop (3.5 tonne vehicle) to predetermined locations, informing the line manager of any travel disruptions or delays in a timely manner.
- Maintain and build customer rapport and relationships, obtain feedback and report to the line manager.
- Ensure promotional materials are advertised and distributed to communities.
- Process customer payments using a card reader and input order & pre-order data into software Good Till.
- Complete internal stock checks, correctly storing, rotating and distributing stock to instruction.
- Maintain a clean, organised, and safe working environment throughout the working day.
- Comply with company and food safety & hygiene procedures (e.g. waste removal, completion of checklists, product weight checks and temperature controls).
- Notify the line manager of any concerns and report damaged and/or faulty equipment.
- Provide ad hoc support to the business as required.
- Full UK Driving Licence.
- Customer-facing experience with excellent communication skills.
- Ability to work independently, as well as follow instructions.
- Ability to organise and prioritise work activities.
- Strong work ethic and ability to work as part of a team.
- Ability to work at pace across a working day.
- Flexibility to work additional hours when required.
The post holder will be required to comply with all policies relating to Health and Safety, Safeguarding, Equal Opportunities, and Confidentiality. All details will be provided as part of the Induction process.
Mobile Shop Coordinator in Manchester employer: Well-Fed
Contact Detail:
Well-Fed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Shop Coordinator in Manchester
✨Tip Number 1
Get to know the company! Research Well-Fed and the Mobile Shop project. Understanding their mission and values will help you connect with the team during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your customer service skills! Since this role is all about building relationships, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories in your interview.
✨Tip Number 3
Show off your organisational skills! The job requires you to manage stock and maintain a clean working environment. Prepare to discuss how you prioritise tasks and keep things running smoothly, even when things get busy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team and ready to contribute to the Mobile Shop's success.
We think you need these skills to ace Mobile Shop Coordinator in Manchester
Some tips for your application 🫡
Show Your Passion for Community Work: When writing your application, let us know why you're excited about improving access to fresh food in communities. Share any relevant experiences or personal connections to the cause that can help us see your passion.
Highlight Your Customer Service Skills: Since this role involves a lot of customer interaction, make sure to showcase your excellent communication skills. Give examples of how you've built rapport with customers in the past and how you handle feedback.
Be Clear About Your Driving Experience: Don’t forget to mention your full UK Driving Licence and any experience driving larger vehicles. We want to know you’re comfortable behind the wheel, especially when it comes to navigating to different locations.
Keep It Neat and Professional: Make sure your application is well-organised and free from typos. A clean and professional presentation reflects your ability to maintain a safe and organised working environment, which is key for this role.
How to prepare for a job interview at Well-Fed
✨Know Your Stuff
Before the interview, make sure you understand the Mobile Shop project and its impact on communities. Familiarise yourself with the responsibilities of the Mobile Shop Coordinator role, especially around customer service and operational activities. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Driving Skills
Since a full UK Driving Licence is essential, be prepared to discuss your driving experience. Share any relevant stories that highlight your ability to navigate challenges on the road, as well as how you ensure safety and compliance while driving the Mobile Shop vehicle.
✨Customer Service is Key
This role requires excellent customer service skills, so think of examples from your past experiences where you've built rapport with customers. Be ready to explain how you handle feedback and resolve issues, as this will demonstrate your ability to maintain positive relationships in the community.
✨Be Organised and Proactive
The job involves managing stock and maintaining a clean working environment. Prepare to discuss how you prioritise tasks and stay organised in a fast-paced setting. Mention any tools or methods you use to keep track of your work, as this will show you're ready to hit the ground running.