Supervisor

Supervisor

Full-Time 12 - 15 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant bar team and ensure top-notch service in a trendy pub.
  • Company: Join The Well and Bucket, a historic pub with a modern twist in East London.
  • Benefits: Competitive pay, training opportunities, discounts, and fun team events.
  • Why this job: Be the face of a busy pub and create unforgettable experiences for customers.
  • Qualifications: Experience in premium food and bar settings, with a passion for team training.
  • Other info: Enjoy career growth, flexible hours, and a supportive work environment.

The predicted salary is between 12 - 15 £ per hour.

We are currently looking for a talented and driven Supervisor, with experience in premium food and bar establishments to join our team. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers and our exquisite Seafood, Oysters and Lobster menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends.

Do you love being the face of a busy pub, working with and guiding the bar team to deliver service excellence? Can you skilfully liaise with a strong kitchen team to deliver a great customer experience?

What’s it all about:

  • Able to demonstrate a clear knowledge of our products through genuine recommendations and by ensuring our food and drink product presentation is always of an outstanding quality.
  • Able to take responsibility for your team on shift to ensure service standards and safety/security expectations are all met to the highest of standards.
  • Passionate about training our team to ensure they have the knowledge needed to provide an unforgettable experience.
  • Able to deal with customer queries quickly and professionally.
  • Always willing to learn new skills and explore opportunities, be approachable and encourage ideas.
  • Able to support the Management team to deliver set goals.
  • Able to promote and market the venue, private hire spaces and events as appropriate to our customers.

What’s in it for me:

  • Competitive rate per hour + tronc.
  • Be part of a brand new opening.
  • Training and development.
  • Career progression and promotion opportunities with regular new openings around the corner.
  • Get out and about, you automatically get discounts across all our pubs, bars and restaurants.
  • Team trips, regular incentives and socials – a fun, family atmosphere.
  • Goes without saying, but we’ll feed you during your shift.
  • Employee Assistance Programme (EAP) to support you across those tough times.
  • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral.
  • Access your Wages anytime through Wagestream.
  • Birthdays are for celebrating, so have the day off on us.
  • Cycle to work scheme.

Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic!

Supervisor employer: Well and Bucket

The Well and Bucket is an exceptional employer, offering a vibrant work culture in the heart of East London, where tradition meets contemporary flair. With a focus on employee growth through training and development, competitive pay, and a fun, family-like atmosphere, we ensure our team members thrive while enjoying perks like discounts across our venues and a supportive Employee Assistance Programme. Join us to be part of a dynamic team that values your contributions and celebrates your successes.
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Contact Detail:

Well and Bucket Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the venue! Before your interview, pop by The Well and Bucket for a pint or two. Familiarise yourself with the vibe, the menu, and the team. This way, you can chat about your experience and how you can contribute to their unique atmosphere.

✨Tip Number 2

Show off your passion for food and drink! When you're chatting with the hiring team, share your favourite dishes or drinks and why you love them. This will demonstrate your genuine interest in the role and help you connect with the team.

✨Tip Number 3

Be ready to talk about teamwork! As a Supervisor, you'll be guiding the bar team and liaising with the kitchen. Prepare examples of how you've successfully led a team or resolved conflicts in the past. This will show that you're the right fit for the job.

✨Tip Number 4

Don’t forget to ask questions! Show your enthusiasm by asking about the training opportunities and career progression. It’ll not only give you valuable insights but also demonstrate that you’re serious about growing with the company. And remember, apply through our website for the best chance!

We think you need these skills to ace Supervisor

Customer Service Skills
Team Leadership
Product Knowledge
Training and Development
Communication Skills
Problem-Solving Skills
Sales and Marketing Skills
Attention to Detail
Adaptability
Time Management
Conflict Resolution
Safety and Security Awareness

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see that you genuinely love working in a busy pub environment and have a knack for creating memorable experiences for customers.

Tailor Your CV: Make sure to tailor your CV to highlight your experience in premium food and bar establishments. We’re looking for specific examples of how you've led teams and delivered service excellence, so don’t hold back on those details!

Be Personable: Your written application should reflect your personality. We’re all about creating a fun, family atmosphere, so let us see your approachable side. A friendly tone can go a long way in making your application stand out!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Well and Bucket. We can’t wait to hear from you!

How to prepare for a job interview at Well and Bucket

✨Know Your Products Inside Out

Make sure you have a solid understanding of the food and drink offerings at The Well and Bucket. Be ready to discuss your favourite ales, seafood dishes, and cocktail recommendations. This will show your passion for the role and help you connect with the interviewers.

✨Showcase Your Leadership Skills

As a Supervisor, you'll be guiding a team, so highlight any previous experience in leadership roles. Share specific examples of how you've trained staff or improved service standards in past positions. This will demonstrate your ability to take responsibility and lead effectively.

✨Prepare for Customer Scenarios

Think about common customer queries or complaints that might arise in a busy pub environment. Prepare responses that showcase your problem-solving skills and professionalism. This will illustrate your readiness to handle real-life situations on the job.

✨Emphasise Your Passion for Learning

Express your eagerness to learn new skills and adapt to the dynamic environment of a busy pub. Mention any relevant training you've undertaken or areas you're keen to develop further. This attitude will resonate well with the management team looking for someone who can grow with them.

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