At a Glance
- Tasks: Join our compassionate team to support families during their toughest times.
- Company: Welham Jones, a caring funeral service provider in North West Kent and South East London.
- Benefits: Flexible hours, full training provided, and an opportunity to make a real difference.
- Other info: Ideal for those seeking flexible work or entry into the funeral profession.
- Why this job: Be the calm presence families need when they face loss; your empathy matters.
- Qualifications: No experience needed, just a caring attitude and commitment to helping others.
The predicted salary is between 12 - 15 £ per hour.
At Welham Jones, we understand that the first moments after a bereavement are some of the most difficult a family will ever face. We are looking for calm, compassionate and dependable individuals to join our Out-of-Hours Funeral Removal Team, providing professional support when families need it most. This is not a typical role. When the phone rings at 2am, you may be the first person a family meets during one of the most challenging times of their lives. Your professionalism, empathy and reassurance can make a lasting difference.
About the Role
Working as part of a two-person team, you will respond to out-of-hours calls across North West Kent and South East London, bringing deceased persons into our care with dignity, respect and compassion. No previous funeral experience is required. We are looking for people with the right attitude, strong values and a genuine desire to help others. Full training will be provided.
Responsibilities
- Responding to out-of-hours calls during your allocated on-call week
- Attending private homes, care homes, hospices and hospitals
- Bringing deceased persons into our care with dignity and professionalism
- Supporting and reassuring bereaved families
- Liaising with healthcare professionals and other agencies
- Completing basic documentation and records accurately
On-Call Commitment
This is a casual, zero-hours position operating on a week-on / week-off rota. During your on-call week you must be:
- Available Monday to Friday between 6pm and 6am
- Available 24 hours on Saturdays and Sundays
- Able to attend our Dunton Green hub within 30 minutes of being called
This role is ideal for those seeking additional income, flexible work, or an entry point into the funeral profession.
What We're Looking For
- Calm and compassionate under pressure
- Professional, presentable and respectful
- Reliable, trustworthy and punctual
- Comfortable working at night and attending unfamiliar locations
- Physically capable of assisted lifting (training provided)
- Committed to delivering exceptional care and service
Experience
Whilst not essential, experience in any of the following areas may be beneficial:
- Patient transport or private ambulance services
- Emergency services, military, police or security roles
- Night work or on-call positions
Requirements
- Full UK driving licence
- Right to work in the UK
- Ability to commit to the on-call rota
Out-of-Hours Funeral Operative (Casual / On-Call) | Flexible Hours | Full Training Provided | N[...] in Sevenoaks employer: WELHAM JONES LIMITED
At Welham Jones, we pride ourselves on being an exceptional employer that values compassion and professionalism in the face of challenging circumstances. Our flexible working hours and comprehensive training ensure that you can make a meaningful impact while balancing your personal commitments. Join our supportive team in Dunton Green, where your dedication to helping others is recognised and rewarded, providing you with unique opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Out-of-Hours Funeral Operative (Casual / On-Call) | Flexible Hours | Full Training Provided | N[...] in Sevenoaks
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might know someone in the funeral industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Be ready for the unexpected! Since this role involves responding to calls at all hours, practice being calm and collected under pressure. Think about how you would reassure a family in their time of need; it could come up in an interview!
✨Tip Number 3
Show your genuine desire to help others. In interviews, share personal stories or experiences that highlight your compassion and reliability. This role is all about empathy, so let that shine through!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details about the role and what we’re looking for, making it easier to tailor your approach.
We think you need these skills to ace Out-of-Hours Funeral Operative (Casual / On-Call) | Flexible Hours | Full Training Provided | N[...] in Sevenoaks
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your genuine passion for helping others and your calm approach in tough situations.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any relevant experiences or skills that show you can handle the unique challenges of being an Out-of-Hours Funeral Operative. We love seeing how your background aligns with our values!
Show Your Compassion:This role is all about empathy and support. Use your application to demonstrate your understanding of the sensitive nature of the job. Share examples of times you've provided care or support to others, even if it’s outside of a professional setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at WELHAM JONES LIMITED
✨Understand the Role
Before your interview, take some time to really understand what being an Out-of-Hours Funeral Operative involves. Familiarise yourself with the responsibilities and the emotional aspects of the job. This will help you articulate why you're a good fit and show that you genuinely care about providing support during difficult times.
✨Show Your Compassion
This role requires a calm and compassionate approach. During the interview, share examples from your past experiences where you've demonstrated empathy and support for others. Whether it's in a professional or personal context, showing that you can handle sensitive situations with grace will set you apart.
✨Be Prepared for Scenario Questions
Expect questions that assess how you would react in challenging situations. Think about potential scenarios you might face as a Funeral Operative and prepare your responses. This could include how you'd reassure a bereaved family or manage your emotions while on duty. Practising these responses can help you feel more confident.
✨Highlight Your Reliability
Reliability is key in this role, especially since you'll be on-call. Be ready to discuss your punctuality and commitment to previous roles. If you have experience in on-call positions or emergency services, make sure to mention it. Showing that you can be trusted to respond promptly will reassure the interviewers of your suitability.
