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- Tasks: Be the friendly face of our care home, welcoming visitors and managing calls.
- Company: Join Welford Healthcare Ltd, a caring community-focused organisation.
- Benefits: Earn £12.21 per hour with part-time hours for a great work-life balance.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Previous receptionist or customer service experience is preferred.
- Other info: Enjoy a supportive workplace culture with opportunities for professional growth.
The predicted salary is between 12 - 16 £ per hour.
Contract Type: Part-time, Permanent - (Every Friday ONLY - 9 am - 5 pm)
About Welford Healthcare Ltd
At Welford Healthcare Ltd, we are dedicated to delivering exceptional care and support to our community. Our Stanshawes Care Home is a warm and welcoming environment where every team member plays a vital role in ensuring the wellbeing and comfort of our residents. We are looking for a friendly and organised Receptionist to join our team and help us maintain the high standards of service we pride ourselves on.
The Role
As the Receptionist at Stanshawes Care Home, you will be the first point of contact for visitors, residents, and staff. Your role is pivotal in creating a positive and professional atmosphere, supporting the smooth day-to-day running of the care home. This is a part-time, permanent position offering a competitive salary of £12.21 per hour.
Key Responsibilities
- Welcoming and greeting visitors, residents, and contractors with warmth and professionalism.
- Managing incoming calls efficiently, responding to enquiries, and directing calls to the appropriate person or department.
- Maintaining the reception area to ensure it is tidy and inviting at all times.
- Handling incoming and outgoing mail and deliveries promptly and securely.
- Maintaining accurate records, including visitor logs and appointment schedules.
- Providing administrative support, such as data entry, filing, and document preparation.
- Supporting staff with general enquiries and liaising with healthcare professionals as required.
- Adhering to all health and safety policies and safeguarding procedures to ensure a safe environment for residents and staff.
- Assisting Admin Manager with recruitments, residents' personal allowance, staff training, and general office duties.
Qualifications and Skills
- Previous experience in a receptionist or customer service role, preferably within Health, Nursing & Social Care or a related sector.
- Excellent communication and interpersonal skills with a friendly and approachable manner.
- Strong organisational skills and the ability to multitask effectively.
- Proficient in using telephone systems, Microsoft Office suite, and basic IT applications.
- Attention to detail and commitment to confidentiality and data protection.
- Ability to work independently and as part of a team in a busy environment.
- Understanding of the importance of safeguarding vulnerable adults is highly desirable.
How to Apply
If you are a warm, organised, and reliable individual looking to contribute to a caring and professional environment, we would love to hear from you. Please submit your CV and a brief cover letter outlining your suitability for the role via our company careers page or through the job board where you found this listing. Join Welford Healthcare Ltd and make a difference in the lives of our residents every day!
RECEPTIONIST in Yate employer: Welfordhc
Contact Detail:
Welfordhc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RECEPTIONIST in Yate
✨Tip Number 1
Make sure you research Welford Healthcare Ltd before your interview. Knowing about their values and the care they provide will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact, so being friendly and professional is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to see if Welford Healthcare is the right fit for you!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining our team.
We think you need these skills to ace RECEPTIONIST in Yate
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your friendly and warm personality shine through. We want to see how you can create a positive atmosphere at Stanshawes Care Home, so don’t be afraid to be yourself!
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or reception roles, especially in health or social care. We’re looking for someone organised and professional, so showcase those skills clearly!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us see how you fit into our team!
Apply Through Our Website: We encourage you to submit your application via our company careers page. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Welfordhc
✨Know the Company
Before your interview, take some time to research Welford Healthcare Ltd. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for visitors and residents. Be prepared to demonstrate your excellent communication and interpersonal skills during the interview. Share examples from your past experiences where you've successfully handled customer interactions or resolved issues.
✨Organisational Skills Matter
Highlight your organisational abilities by discussing how you manage multiple tasks efficiently. You might want to mention specific tools or methods you use to stay organised, especially in a busy environment like a care home.
✨Emphasise Your Commitment to Care
Welford Healthcare Ltd values a caring approach. Be ready to talk about your understanding of safeguarding vulnerable adults and how you prioritise the wellbeing of others in your work. This will resonate well with the interviewers and align with their mission.
