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For Companies At a Glance
- Tasks: Lead and support care home managers to ensure high-quality care and compliance.
- Company: Join a growing, privately owned care home provider with a strong culture.
- Benefits: Enjoy a competitive salary, bonus, company vehicle, and private healthcare.
- Why this job: Make a real difference in the lives of residents while shaping operations.
- Qualifications: Experience as a Care Home Manager with knowledge of CQC standards.
- Other info: Flexible working pattern with opportunities for travel and career growth.
The predicted salary is between 60000 - 80000 £ per year.
Location: Midlands & South of England
Salary: Competitive + bonus, company vehicle & private healthcare
Working Pattern: 3–4 days in homes, 1–2 days from home, occasional office attendance
About Us
We are a growing, privately owned care home provider with 34 homes and around 2,400 colleagues across the UK. With a strong acquisition pipeline, we have ambitious plans to expand significantly over the next five years. Despite operating in a fast-paced and evolving environment, our people and culture remain at the heart of everything we do. We believe that creating a great place to work enables our teams to deliver the highest quality care—making our homes exceptional places to live for our residents as well as rewarding places to work.
About the Role
Reporting to the Group Operations Director, this is a key leadership role responsible for supporting and overseeing Home Managers across the South Region. You’ll drive quality, compliance, performance, and team development, with the autonomy to shape operations and provide hands‑on support where needed.
Key Responsibilities
- Lead, coach, and support Home Managers to deliver high‑quality care, regulatory compliance, and strong operational performance
- Provide hands‑on operational support within homes, including stepping into interim management roles when required
- Act as a key link between homes and senior leadership, ensuring clear communication and consistent standards
- Drive quality and compliance, supporting homes through audits, inspections (including CQC), safeguarding, and investigations
- Develop, implement, and monitor action plans following audits and inspections to ensure continuous improvement
- Support performance management across the region, including occupancy, fee optimisation, payroll, and cost control
- Promote a sustainable staffing model, reducing reliance on agency and improving team stability
- Oversee quality assurance frameworks, ensuring audits, reviews, and improvement plans are completed effectively
- Support HR processes such as investigations, disciplinaries, and leadership development of Home Managers
- Foster a positive, collaborative culture focused on engagement, retention, and high performance
- Champion the effective use of digital care systems (e.g. PCS, Camascope) and support adoption of new technologies
- Provide guidance on clinical and operational matters, attending inspections, stakeholder meetings, and governance forums
- Produce clear, insightful reports following home visits to evidence oversight, risk management, and progress
About You
- Experienced care professional with a background as a Care Home Manager
- Strong knowledge of CQC standards; regional experience desirable
- Commercially aware with budget and performance management skills
- Organised, detail‑focused, and confident using digital systems
- Collaborative leader who can support and develop diverse teams
- Flexible and willing to travel across the region
- NMC PIN/clinical background advantageous but not essential
What We Offer
- Competitive salary and bonus scheme
- Company vehicle or car allowance
- Private healthcare
- Flexible working
Regional Operations Director(Midlands/South) in Wheathampstead employer: Welfordhc
Contact Detail:
Welfordhc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Director(Midlands/South) in Wheathampstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities in the Midlands and South. A friendly chat can often lead to job leads that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching our company culture and values. We’re all about creating exceptional places to work, so think about how your experience aligns with our mission and be ready to share examples of your leadership style.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It shows you’re genuinely interested and keeps you on their radar.
✨Tip Number 4
Check out our website regularly for new openings. We’re expanding rapidly, and applying directly through our site gives you the best chance to stand out. Plus, it’s a great way to show you’re keen on joining our team!
We think you need these skills to ace Regional Operations Director(Midlands/South) in Wheathampstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Regional Operations Director role. Highlight your leadership experience, knowledge of CQC standards, and any relevant achievements in care home management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention your experience with team development and operational performance.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you support and develop teams, drive quality, and foster a positive culture. Share specific examples that demonstrate your collaborative approach.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Welfordhc
✨Know Your Stuff
Make sure you’re well-versed in the CQC standards and the specific challenges faced by care homes in the Midlands and South. Brush up on recent audits and inspections, and be ready to discuss how you’ve tackled similar issues in your previous roles.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading and developing teams. Think about times when you’ve successfully coached Home Managers or improved team performance. This role is all about collaboration, so demonstrate how you can foster a positive culture.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling compliance issues or managing staffing challenges. Practice articulating your thought process and decision-making strategies, as this will show your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have some thoughtful questions prepared. Inquire about the company’s plans for expansion or how they support their Home Managers. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.