Job title: Employee Relations and Policy Manager
Location: Wheathampstead (Head Office), with some travel to Care Homes across country
About the role Are you an experienced HR professional with a passion for employee relations, strong employment law knowledge and the ability to support managers in making confident, fair and consistent people-management decisions?
We are seeking an Employee Relations and Policy Manager to join our team and play a key role in strengthening HR practices across our growing portfolio of care homes.
Key responsibilities
Employee relations: Provide expert advice and practical support on disciplinary, grievance, capability, performance, conduct and sickness absence matters, ensuring cases are managed fairly, consistently and in line with employment legislation and company policies.
HR policies and procedures: Lead the development, review and implementation of HR policies, procedures, guidance documents and standard operating procedures across the care home portfolio.
Management coaching and support: Build strong relationships with Home Managers and regional leaders, providing coaching, guidance and practical tools to strengthen management confidence and capability.
Reporting and continuous improvement: Monitor employee relations trends, absence, turnover, policy compliance and case outcomes, using management information to identify improvements and reduce avoidable employment issues.
Acquisitions and organisational change: Support the integration of newly acquired care homes, including the alignment of HR policies and processes, identification of employment risks, TUPE-related activities and organisational change initiatives.
Partnership working: Collaborate with HR colleagues, operational leaders and other internal teams to ensure HR practices support staff wellbeing, resident safety and operational effectiveness.
About you You will be a confident and...
Employee Relations and Policy Manager in St Albans employer: Welford Healthcare
Welford Healthcare is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to quality care, our collaborative work culture fosters innovation and growth, providing ample opportunities for training and advancement in the field of adult social care. Located in a supportive environment, we empower our employees to make a meaningful impact while ensuring compliance and excellence across our care homes.
