At a Glance
- Tasks: Provide a warm welcome and support admin tasks at a nursing home.
- Company: Vale View Heights Nursing Home, a caring and friendly environment.
- Benefits: Earn £12.60 per hour for 10 hours on weekends.
- Other info: Join a supportive team and help create a positive atmosphere.
- Why this job: Make a difference by providing excellent customer service to residents and visitors.
- Qualifications: GCSEs or higher, strong communication skills, and admin experience.
The predicted salary is between 12 - 12 £ per hour.
Admin Assistant (Saturday & Sunday) 10am to 3.30pm
Salary: £12.60 per hour
Hours: 10 hours per week
Location: Vale View Heights Nursing Home, Sidmouth
About the Role:
We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills. As the Admin Assistant, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service. You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities:
- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
- Support the Admin Manager with their duties and cover when they are on annual leave.
Education, Skills and Experience:
- We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities.
- The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.
- Educated to GCSE level or higher.
- Experienced in working in an admin/reception capacity.
- Experienced in working in a commercial mindset.
- Able to maintain professional composure at all times.
- Action orientated with a passion for working in an effective and timely manner.
Admin Assistant in Sidmouth employer: Welford Healthcare
Vale View Heights Nursing Home is an exceptional employer that prioritises a warm and supportive work environment, making it an ideal place for those passionate about customer service in the healthcare sector. With a focus on employee growth and development, staff are encouraged to build strong relationships within the home, ensuring a positive atmosphere for both employees and residents. Located in the picturesque Sidmouth, employees enjoy a fulfilling role that not only offers competitive pay but also the opportunity to make a meaningful impact in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Assistant in Sidmouth
✨Tip Number 1
Get to know the company before your interview! Research Vale View Heights Nursing Home and understand their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your 'meet and greet' skills! Since you'll be the face of the home, it’s crucial to come across as warm and approachable. Try role-playing with a friend to get comfortable with welcoming visitors and handling inquiries.
✨Tip Number 3
Show off your communication skills! During the interview, make sure to listen actively and respond thoughtfully. This will demonstrate your ability to connect with others, which is key for an Admin Assistant.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your interest and keep you top of mind for the hiring team.
We think you need these skills to ace Admin Assistant in Sidmouth
Some tips for your application 🫡
Show Your Warmth:Since we're looking for someone with a friendly and approachable nature, make sure your application reflects that! Use a warm tone in your cover letter and highlight any experiences where you've provided excellent customer service.
Highlight Your Communication Skills:As an Admin Assistant, strong written and verbal communication skills are key. In your application, mention specific examples where you've successfully communicated with others, whether it's through emails, phone calls, or face-to-face interactions.
Be Detail-Oriented:Attention to detail is crucial in admin roles. When filling out your application, double-check for any typos or errors. A polished application shows us you're serious about the role and can maintain professionalism.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Welford Healthcare
✨Show Your Warmth
As an Admin Assistant, your friendly and approachable nature is key. During the interview, make sure to smile and engage warmly with your interviewer. This will help demonstrate that you embody the qualities they’re looking for.
✨Communicate Clearly
Strong verbal communication skills are essential for this role. Practice answering common interview questions clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated in previous roles.
✨Demonstrate Customer Service Passion
Since the role focuses heavily on customer service, be ready to share specific instances where you went above and beyond for a customer. This shows that you truly understand the importance of putting the customer first.
✨Prepare for Administrative Questions
Expect questions about your experience with administrative tasks and IT systems. Brush up on relevant software and think of examples from your past work that highlight your organisational skills and ability to maintain professionalism under pressure.
