At a Glance
- Tasks: Provide a warm welcome and support admin tasks in a nursing home.
- Company: Vale View Heights Nursing Home, a caring and friendly environment.
- Benefits: Earn £12.60 per hour for 10 hours on weekends.
- Other info: Join a supportive team and help create a positive atmosphere.
- Why this job: Make a difference by providing excellent customer service to residents and visitors.
- Qualifications: GCSE educated with admin experience and strong communication skills.
The predicted salary is between 12.6 - 12.6 £ per hour.
We are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills. As the Admin Assistant, you will provide a professional and friendly ‘meet and greet’ service within the Nursing Home. You will be driven by a real passion for providing excellent customer service. You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities:
- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
- Support the Admin Manager with their duties and cover when they are on annual leave.
Education, Skills and Experience:
- Educated to GCSE level or higher.
- Experienced in working in an admin/reception capacity.
- Experienced in working in a commercial mindset.
- Able to maintain professional composure at all times.
- Action orientated with a passion for working in an effective and timely manner.
Admin Assistant in Devon employer: Welford Healthcare
Vale View Heights Nursing Home is an exceptional employer that prioritises a warm and supportive work environment, making it an ideal place for those passionate about customer service and care. With opportunities for personal growth and development, employees are encouraged to build strong relationships within the team and with residents, fostering a positive atmosphere. Located in the picturesque Sidmouth, the nursing home offers a unique chance to contribute to the community while enjoying a fulfilling role as an Admin Assistant.
