At a Glance
- Tasks: Be the friendly face of our care home, welcoming visitors and providing excellent customer service.
- Company: Join a caring team at Somerleigh Court Care Home, where compassion meets professionalism.
- Benefits: Enjoy a competitive salary, ongoing training, workplace pension, and free on-site parking.
- Other info: Dynamic role with opportunities for personal growth and a positive work atmosphere.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: GCSE education, strong communication skills, and experience in admin or reception roles.
The predicted salary is between 12.71 - 12.71 £ per hour.
Salary: £12.71 per hour
Hours: Bank hours – to cover holidays or sickness
About the Role as the Receptionist
At Somerleigh Court Care Home, we are looking for someone with a naturally warm, friendly, sensitive, and approachable nature with confidence in their abilities. The ideal candidate will be an excellent listener with strong written and verbal communication skills. As the Receptionist, you will provide a professional and friendly ‘meet and greet’ service within the Care Home. You will be driven by a real passion for providing excellent customer service. You will ensure all visitors and callers are greeted in a timely manner with a real focus on putting the customer first at all times. You will also support the Home Manager with administrative activities which focus on providing excellent customer service throughout the Home.
Responsibilities of the Receptionist
- Act as the 'champion' and 'face of the home' providing a professional meet & greet service to all visitors and callers ensuring they are treated in line with the company values at all times.
- Ensure the reception area and areas around the home are well maintained and welcoming.
- Collect and report all customer feedback to the Home Manager and offer recommendations for improvements.
- Build strong relationships with the Home Manager, staff, residents and their families to promote a positive environment in the Home.
- Support the Admin Manager with their duties and cover when they are on annual leave.
Education, Skills and Experience
- We are looking for someone with a naturally warm, friendly, sensitive and approachable nature with confidence in their abilities.
- The ideal candidate will be an excellent listener with strong written and verbal communication skills as well as being computer literate and able to use IT systems.
- Educated to GCSE level or higher.
- Experienced in working in an admin/reception capacity.
- Experienced in working in a commercial mindset.
- Able to maintain professional composure at all times.
- Action orientated with a passion for working in an effective and timely manner.
- Knowledge of Excel and Word an advantage.
Benefits
- Comprehensive induction programme.
- Ongoing training and development.
- Workplace pension.
- Free on-site parking.
Receptionist - Bank in Dorchester employer: Welford Healthcare Ltd
At Somerleigh Court Care Home, we pride ourselves on being an excellent employer, offering a warm and supportive work environment that values every team member. Our commitment to employee growth is reflected in our comprehensive induction programme and ongoing training opportunities, ensuring you can thrive in your role as a Receptionist. Located in a welcoming community, we provide free on-site parking and a workplace pension, making it a rewarding place to contribute to exceptional customer service while building meaningful relationships with residents and their families.
