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For Companies At a Glance
- Tasks: Support IT sales processes and help identify solutions for customer needs.
- Company: Join Welcomm, an award-winning telecommunications company with a family feel.
- Benefits: Enjoy uncapped commission, enhanced leave, hybrid working, and healthcare cashback.
- Other info: Be part of a collaborative team that values innovation and integrity.
- Why this job: Make a real impact in tech sales while growing your skills and career.
- Qualifications: Experience in pre-sales or technical consulting and strong IT knowledge required.
The predicted salary is between 30000 - 42000 £ per year.
People well-being we’re in the business of helping businesses connect to their customers. Their success is our success. This commitment is what truly brings a family feel to our business. We are immensely proud to be known for our award-winning customer service and operational support, having been recognised as O2’s Business Partner of the Year for six consecutive years—an unprecedented accomplishment and we are committed to continuing this excellent service for our customers.
Our core values drive everything we do:
- People First: We take care of our people; the rest takes care of itself.
- Innovation: We drive progress using technology and creativity.
- Collaboration: We achieve more by working together.
- Trust (Integrity): We demonstrate integrity, through actions, not just words.
Role Purpose
As an IT Pre-Sales Executive, you will play a key supporting role in our sales process, using your growing technical knowledge to help identify and propose solutions that align with our customers' needs. You will assist in managing the lifecycle of IT opportunities, from discovery to close, helping to ensure customer satisfaction and contributing to our overall sales success.
Role Responsibilities
- Support the lifecycle of IT opportunities from initial scoping and quoting to working alongside IT Engineers to help ensure successful project implementation.
- Support sales teams in identifying and preparing IT opportunities for both prospective and existing customers.
- Focus on cross-selling and upselling during renewal opportunities to increase Welcomm’s revenue.
- Participate in on-site and off-site customer meetings, leveraging technical expertise to maximise deal closures.
- Assist the sales team to drive business development through one-to-one workshop meetings.
- Collaborate with the marketing team to produce marketing and sales collateral for the IT vertical.
- Develop IT training materials and deliver sessions to support ongoing internal development and new starter inductions.
- Take a commercially minded approach to all IT activities, ensuring alignment with revenue growth objectives and profitability.
- Contribute to Welcomm’s overall business performance through strategic sales, project delivery, and customer engagement.
- Stay informed about market trends and emerging products to provide management with recommendations for enhancing Welcomm’s portfolio.
- Collaborate with the Solutions Sales Manager to optimise IT focus and offerings, ensuring alignment with business goals.
- Liaise with the Solutions Delivery team to review specifications and ensure smooth handover before project commencement.
- Create and maintain documentation for each project and quarterly business reviews (QBRs) to support ongoing customer service and customer growth within Welcomm.
- Serve as a cultural ambassador, consistently embodying and promoting the company values.
Education and Skills/Qualifications
- Proven track-record in a pre-sales or technical consulting role within IT. (Essential)
- Strong understanding of IT Infrastructure (Servers, Endpoints, Networking), Cloud Technologies (Microsoft Azure) and Networking Concepts (Firewalls, Routers, Switches, Access Points). (Essential)
- Strong understanding of Windows Operating Systems (Windows Desktop and Windows Server).
- Strong understanding of Virtualisation Technologies (such as Hyper-V and VMware). (Essential)
- A valid UK Driving Licence (Essential)
Personal Attributes
- Customer-centric
- Technically apt
- Highly organised
- Strong commercial acumen
What We Offer
- Quarterly paid uncapped commission structure.
- An enhanced annual leave entitlement.
- The option to buy or sell days.
- Employee recognition events, awards, and incentives.
- Hybrid working (post probation).
- Healthcare cashback plan to help with medical and therapy bills, 24/7 GP access and an employee assistance programme (EAP).
- Retail and hospitality discounts through Perkbox.
- Partner discounts through O2 Open and O2 Priority.
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Telecommunications
IT Pre-sales Executive employer: Welcomm Communications
Contact Detail:
Welcomm Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Pre-sales Executive
✨Tip Number 1
Get to know the company inside out! Research Welcomm Communications, their values, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Brush up on your technical knowledge related to IT infrastructure and cloud technologies. Be ready to discuss how your skills can directly benefit Welcomm's sales process and customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to Welcomm’s success.
We think you need these skills to ace IT Pre-sales Executive
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let your enthusiasm for technology shine through! We love candidates who are genuinely excited about IT and can demonstrate their knowledge of the latest trends and tools in the industry.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in pre-sales or technical consulting. We want to see how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the IT Pre-Sales Executive role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our Welcomm family!
How to prepare for a job interview at Welcomm Communications
✨Know Your Tech Inside Out
As an IT Pre-Sales Executive, you'll need to demonstrate a solid understanding of IT infrastructure and cloud technologies. Brush up on your knowledge of servers, networking concepts, and virtualisation technologies like Hyper-V and VMware. Be ready to discuss how these can benefit potential clients.
✨Showcase Your Customer-Centric Approach
Welcomm values a people-first mentality, so highlight your experience in customer service and how you've successfully addressed client needs in the past. Prepare examples that showcase your ability to build relationships and trust with customers, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and technical aptitude. Think of scenarios where you had to identify solutions for clients or manage IT opportunities. Practising these responses will help you articulate your thought process clearly during the interview.
✨Align with Company Values
Familiarise yourself with Welcomm's core values: People First, Innovation, Collaboration, and Trust. Be prepared to discuss how you embody these values in your work. This alignment will show that you're not just a fit for the role, but also for the company culture.