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- Tasks: Lead a dynamic team to create unforgettable guest experiences in a 42-room hotel.
- Company: Join Welcome Break, a top UK motorway service operator with a vibrant team culture.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and a structured career path.
- Why this job: Embrace a challenging role that offers growth and the chance to inspire your team.
- Qualifications: Experience in hotel management and a passion for exceptional customer service.
- Other info: Great opportunities for career advancement and bespoke training await you.
The predicted salary is between 30000 - 42000 £ per year.
Winchester, Hampshire, SO21 1P, United Kingdom
Job ID: 127382
Team: Salary - Hotels (TMSAL)
Job Type: Permanent
Pay up to £30K pa plus bonus
Fantastic benefits & discounts, free parking & great career opportunities
If you can stay cool under pressure, you could make it as Hotel Manager at Welcome Break. This is a role for a hands-on Hotel Manager who thrives to be immersed in the operations of their hotel. Managing your 42-room Hotel, you’ll lead & nurture the Reception, Housekeeping & Maintenance team to ensure they seamlessly work together to deliver a memorable experience for our guests whilst driving maximising operational profit margins.
In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Hotel Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.
A Welcome Break Hotel Manager would ideally:
- Have a good track record managing a team and delivering results in a hotel Front Office / Housekeeping role.
- Be passionate about delivering exceptional customer service.
- Be strongly business-focused with a desire to succeed.
- Be an energetic people person who can inspire every member of your team.
- Be a good communicator, innovator, and problem solver.
- Have ambition to go far in their management career.
Key benefits for our Hotel Managers:
- Competitive salary plus bonus
- £10 on shift meal allowance
- 30 days’ holiday increase with service
- Contributory pension (after 3 months)
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Structured career path and bespoke training
- Free on-site parking
- Family healthcare plan
- Generous discounts on hotel rooms for you and family members
Due to responsibilities within the Hotel Manager role, applicants will need to be 18 years of age or over.
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Hotel Manager in Winchester employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager in Winchester
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Welcome Break and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering exceptional customer service and operational excellence.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and improved guest experiences in previous roles. This will demonstrate that you're the hands-on manager they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Welcome Break family.
We think you need these skills to ace Hotel Manager in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Hotel Manager role. Highlight your previous management experience, especially in hotel operations, and don’t forget to showcase your customer service achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the hospitality industry and how your leadership style can inspire your team. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in past roles. Whether it’s improving guest satisfaction or managing a busy team, we love to see how you think on your feet and drive results.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Welcome Break
✨Know Your Hotel Operations
Before the interview, brush up on your knowledge of hotel operations. Understand how the front office, housekeeping, and maintenance teams work together. This will show that you’re not just a people person but also someone who can manage the nitty-gritty details of running a hotel.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight specific situations where you inspired your team or resolved conflicts. This will demonstrate your ability to lead and nurture a diverse group of individuals, which is crucial for the Hotel Manager role.
✨Emphasise Customer Service Passion
Be ready to discuss your approach to delivering exceptional customer service. Share stories that illustrate your commitment to guest satisfaction and how you’ve gone above and beyond to create memorable experiences. This aligns perfectly with what Welcome Break values in their Hotel Managers.
✨Prepare for Problem-Solving Scenarios
Anticipate questions about how you would handle challenging situations, such as a dissatisfied guest or a staffing issue. Think through your problem-solving strategies and be prepared to articulate them clearly. This will showcase your ability to stay cool under pressure, a key trait for the role.
