Waitrose Team Leader / Shift Manager
Waitrose Team Leader / Shift Manager

Waitrose Team Leader / Shift Manager

Leicester Full-Time No home office possible
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At a Glance

  • Tasks: Lead and motivate a team to deliver exceptional customer service.
  • Company: Join Welcome Break, a top UK motorway service operator with popular brands.
  • Benefits: Enjoy flexible hours, meal allowances, and 50% discounts at major restaurants.
  • Why this job: Great opportunity for career growth with training and a supportive team culture.
  • Qualifications: Previous retail or catering experience as a Team Leader is preferred.
  • Other info: Immediate start available; uniform provided and free onsite parking.

Job Description

Supervisor

Welcome Break, Waitrose, Leicester Forest East, LE3 3GB

Immediate start, fully flexible to include evenings and weekends

Pay up to £12.44ph plus £10 on shift meal allowance

Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.

A Welcome Break Supervisor would ideally:

  • Have some prior experience working in retail or catering as a Team Leader or supervisor
  • Be passionate about delivering exceptional customer service.
  • Have ambition to go far in their management career.

Key benefits for a Welcome Break Supervisor:

  • £10 on shift meal allowance
  • Flexible working patterns to fit your lifestyle
  • Immediate start in customer service roles and overtime available
  • Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
  • My Welcome Break discounts – savings at hundreds of retailers
  • Incentive Schemes
  • Career progression from Supervisor to Store Management through brilliant training programmes
  • Holiday entitlement that increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Uniform provided – of course!

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 59 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

Waitrose Team Leader / Shift Manager employer: Welcome Break

Welcome Break is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. As a Waitrose Team Leader at our Leicester Forest East location, you'll enjoy flexible working patterns, competitive pay, and a generous meal allowance, alongside opportunities for career progression through comprehensive training programs. With employee discounts at popular brands and a supportive environment that values your growth, Welcome Break is committed to making your career both meaningful and rewarding.
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Contact Detail:

Welcome Break Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waitrose Team Leader / Shift Manager

✨Tip Number 1

Show your leadership skills during the interview. Think of specific examples from your past experiences where you successfully led a team or handled a challenging situation. This will demonstrate your capability to take on the Team Leader role.

✨Tip Number 2

Familiarize yourself with Welcome Break's values and customer service standards. Being able to discuss how you align with their mission and how you can contribute to exceptional customer service will set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of Welcome Break if possible. They can provide insights into the company culture and what it takes to succeed in a supervisory role, which can be invaluable during your application process.

✨Tip Number 4

Be prepared to discuss your flexibility regarding working hours. Since the role requires availability for evenings and weekends, showing that you are adaptable and willing to meet these needs will make you a more attractive candidate.

We think you need these skills to ace Waitrose Team Leader / Shift Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Problem-Solving Skills
Time Management
Flexibility
Motivational Skills
Retail Experience
Catering Knowledge
Conflict Resolution
Organizational Skills
Adaptability
Ambition for Career Growth

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Waitrose Team Leader / Shift Manager position. Understand the key responsibilities and required skills, such as prior experience in retail or catering and a passion for customer service.

Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the role. Emphasize any previous supervisory roles or customer service achievements that demonstrate your ability to lead a team effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have motivated teams in the past and your ambition to grow within the management structure.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Welcome Break

✨Show Your Leadership Skills

As a potential Team Leader, it's crucial to demonstrate your leadership abilities. Share specific examples from your past experiences where you successfully led a team or managed a project, highlighting how you motivated others and achieved results.

✨Emphasize Customer Service Passion

Since the role focuses on exceptional customer service, be prepared to discuss your approach to ensuring customer satisfaction. Provide examples of how you've gone above and beyond for customers in previous roles.

✨Discuss Flexibility and Availability

The job requires flexibility, including evenings and weekends. Make sure to express your willingness to work varied hours and how this fits into your lifestyle. This shows your commitment to the role and the team.

✨Highlight Career Ambitions

Talk about your career goals and how this position aligns with them. Employers appreciate candidates who are ambitious and see the potential for growth within the company, so share your aspirations for advancement.

Waitrose Team Leader / Shift Manager
Welcome Break
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  • Waitrose Team Leader / Shift Manager

    Leicester
    Full-Time

    Application deadline: 2027-03-28

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    Welcome Break

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