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- Tasks: Support the Unit Manager in running a fast-paced service unit.
- Company: Join Welcome Break, a leading UK motorway service operator with diverse brands.
- Benefits: Enjoy competitive pay, 30 days holiday, and discounts at popular eateries.
- Why this job: Kickstart your management career with tailored training and growth opportunities.
- Qualifications: Experience in customer service management and a passion for great service required.
- Other info: Applicants must be 18 years or older due to role responsibilities.
The predicted salary is between 20800 - 36400 £ per year.
Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland. If you’ve been looking to build a career and want to make it as a successful manager, Welcome Break could give you the perfect start. As an Assistant Manager in our Forecourt, Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, or Greggs crew.
Your role will be to support the Unit Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s a fast-paced and demanding role but we’ll give you plenty of support and tailored training to develop your career and help you progress towards a more senior leadership role.
A Welcome Break Assistant Manager would ideally:
- Have experience in a supervisor or management role in customer service
- Be passionate about delivering great customer service
- Be a good people manager who can motivate others and lead by example
- Be a true multi-tasker able to juggle a range of tasks
- Be business-minded and focused on delivering profitable sales growth
- Have ambition to develop their management career
Key benefits for Assistant Managers:
- Competitive salary
- 30 days’ holiday increases with service
- Employee discounts (25% off onsite Subway, Burger King, Costa, Chopstix, to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Contributory pension (after 3 months)
- Structured career path and bespoke training
- Free on-site parking
- Generous discounts on hotel rooms for you and family members
Due to responsibilities within the Assistant Manager role, applicants will need to be 18 years of age or over.
Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waitrose Assistant Manager
✨Tip Number 1
Familiarise yourself with the Welcome Break brand and its various offerings. Understanding the different food outlets and services they provide will help you demonstrate your passion for customer service during any interviews.
✨Tip Number 2
Highlight your previous experience in a supervisory or management role, especially in customer service. Be ready to share specific examples of how you've motivated teams and improved sales in past positions.
✨Tip Number 3
Prepare to discuss your approach to multi-tasking and managing a fast-paced environment. Think of scenarios where you've successfully juggled multiple responsibilities and how that would translate to the Assistant Manager role.
✨Tip Number 4
Show your ambition for career development by researching potential growth opportunities within Welcome Break. Be ready to express your long-term goals and how you see yourself progressing within the company.
We think you need these skills to ace Waitrose Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Manager position. Tailor your application to highlight relevant experience in customer service and management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly any supervisory or management experience. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to drive sales and manage teams.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ambition to develop your management career. Provide specific examples of how you've successfully managed teams or improved sales in previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Show Your Passion for Customer Service
As an Assistant Manager, your role revolves around delivering exceptional customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the company's values.
✨Highlight Your Leadership Skills
Since you'll be supporting the Unit Manager, it's crucial to showcase your experience in people management. Discuss specific instances where you've motivated a team or resolved conflicts, as this will illustrate your ability to lead effectively.
✨Demonstrate Your Multi-Tasking Abilities
The role is fast-paced, so be ready to discuss how you manage multiple tasks simultaneously. Share strategies you use to stay organised and efficient, which will show that you're capable of handling the demands of the position.
✨Express Your Ambition for Career Growth
Welcome Break values employees who are eager to develop their careers. Talk about your long-term goals and how this position aligns with them. This will convey your ambition and commitment to growing within the company.
