Team Member - WHSmith

Team Member - WHSmith

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team and serve customers at various food brands like Starbucks and KFC.
  • Company: WHSmith is a leading motorway service operator in the UK, known for its diverse food offerings.
  • Benefits: Enjoy £1 on-shift meals, 50% off food for friends and family, and flexible working hours.
  • Why this job: Be part of a dynamic team, gain valuable experience, and explore career growth opportunities.
  • Qualifications: No prior experience needed; full training provided to help you succeed.
  • Other info: Temporary position until September 2025, with 21 hours a week over 3 days.

6 days ago Be among the first 25 applicants

Contract 21 hours a week over 3 days temporary position until September 2025.

Are you ready to join our world class team at WHSmith, Welcome Break, Sarn Park, CF329SY ? Look no further! As one of the UK’s leading motorway service operators, we’re always on the hunt for service superstars.

As a team member at Welcome Break, no two days are the same. With many brands under our umbrella, you could be brewing up a storm in Starbucks or Pret, cooking finger lickin’ chicken in KFC, or becoming a stacking superstar in Waitrose – the possibilities are endless! While we may wear different uniforms, we are one big team – we are Welcome Break.

What’s in it for you?

As well as a competitive pay of up to £12.37 per hour, you’ll enjoy:

  • £1 on-shift meals from any of the food brands on your site, including Starbucks, Subway, Burger King, and many more!
  • 50% off any of our food brands in any of our sites for you and your family and friends, when you’re not working.
  • Grow with us – explore career opportunities from customer service to management with our development programmes and apprenticeships.

We make work, work for you! We have full-time and part-time flexible positions available, including seasonal hours or shifts so you can work around school, college or childcare.

What makes a world class team member?

Our team members are the face of Welcome Break. You’ll offer a warm welcome to every customer that walks through our doors, prepare perfect products and deliver an exceptional customer experience for people on the move.

We don’t expect you to know everything. We’ll provide full brand training when you join us.

Who are we?

We are baristas and cooks, managers and leaders. We are friends and colleagues, newbies and veterans. We share the same goals, we are one big team. We are Welcome Break.

To find out more and apply, visit our career site now.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Internship

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Hospitality

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Team Member - WHSmith employer: Welcome Break

At WHSmith, located at Welcome Break in Sarn Park, we pride ourselves on being a world-class employer that values our team members as the heart of our operation. With competitive pay, generous discounts on meals, and flexible working hours, we foster a supportive work culture that encourages personal growth through development programmes and apprenticeships. Join us to be part of a dynamic team where every day brings new opportunities and experiences in a vibrant hospitality environment.
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Contact Detail:

Welcome Break Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member - WHSmith

✨Tip Number 1

Familiarise yourself with the different brands under Welcome Break, like Starbucks and KFC. Knowing their menus and what makes each brand unique can help you stand out during the interview.

✨Tip Number 2

Show your enthusiasm for customer service! Prepare examples of how you've provided excellent service in the past, as this role is all about creating a warm and welcoming environment for customers.

✨Tip Number 3

Be ready to discuss your flexibility regarding shifts. Since the position offers various hours, demonstrating your willingness to adapt can make you a more attractive candidate.

✨Tip Number 4

Research Welcome Break's values and culture. Understanding their commitment to teamwork and customer experience will help you align your answers with what they are looking for in a team member.

We think you need these skills to ace Team Member - WHSmith

Customer Service Skills
Teamwork
Communication Skills
Adaptability
Time Management
Attention to Detail
Problem-Solving Skills
Multitasking
Basic Food Preparation Skills
Cash Handling
Positive Attitude
Ability to Work Under Pressure
Flexibility in Working Hours

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a team member. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Customise your CV to reflect your relevant experience and skills. Emphasise any customer service roles or teamwork experiences that align with the position at WHSmith.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at WHSmith and how you can contribute to their team.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Welcome Break

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. WHSmith values service superstars, so demonstrating a genuine interest in providing excellent customer service will set you apart.

✨Familiarise Yourself with the Brands

Since you'll be working with various brands like Starbucks, KFC, and Waitrose, take some time to learn about them. Mentioning specific products or services during your interview can show that you're proactive and well-prepared.

✨Highlight Teamwork Skills

As a team member, collaboration is key. Be ready to share examples of how you've worked effectively in a team before, as this will demonstrate that you understand the importance of being part of a cohesive unit.

✨Prepare for Customer Service Scenarios

Think about common customer service situations you might encounter and how you would handle them. Being able to discuss these scenarios will show that you are ready to provide an exceptional experience for customers on the move.

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