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- Tasks: Lead and motivate a team to deliver exceptional customer service.
- Company: Welcome Break is part of the Applegreen Group, operating popular brands across 14 sites in England.
- Benefits: Enjoy flexible hours, £10 meal allowance, 50% discounts, and career progression opportunities.
- Why this job: Join a dynamic team, enhance your leadership skills, and make a real impact on customer experience.
- Qualifications: Previous retail or catering experience as a Team Member or supervisor is preferred.
- Other info: Immediate start available with comprehensive training programmes.
The predicted salary is between 25000 - 35000 £ per year.
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Immediate start and flexible full available up to £13.21ph
Welcome Break is part of the Applegreen Group and has 14 sites across England operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, Costa, Chopstix, Lavazza, and Greggs.
Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.
A Service Leader would ideally:
- Have some prior experience working in retail or catering as a Team Member or supervisor
- Be passionate about delivering exceptional customer service.
- Have ambition to go far in their management career.
Key benefits for a Service Leader:
- £10 on shift meal allowance
- Employee discounts (50% off onsite Costa, Subway and Greggs to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive Schemes (run throughout the year)
- Career progression and brilliant training programmes
- Holiday entitlement increases with service
- Cycle to work scheme – salary sacrifice scheme allows you to save money on bikes – including ebikes
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Supervisor - Forecourt employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Forecourt
✨Tip Number 1
Familiarise yourself with the brands under Welcome Break, such as Subway and Burger King. Understanding their values and customer service expectations will help you demonstrate your passion for delivering exceptional service during interviews.
✨Tip Number 2
Highlight any previous experience in retail or catering, especially if you've held a supervisory role. Be ready to discuss specific examples of how you motivated your team and improved customer satisfaction.
✨Tip Number 3
Show your ambition for career progression by researching management training programmes offered by Welcome Break. Mentioning these during your conversation can demonstrate your commitment to growing within the company.
✨Tip Number 4
Prepare to discuss how you would handle various customer service scenarios. Being able to articulate your approach to problem-solving and team leadership will set you apart from other candidates.
We think you need these skills to ace Supervisor - Forecourt
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Supervisor - Forecourt position. Tailor your application to highlight relevant experience in retail or catering.
Highlight Customer Service Skills: Emphasise your passion for delivering exceptional customer service in your CV and cover letter. Provide specific examples of how you've gone above and beyond for customers in previous roles.
Show Ambition: Demonstrate your ambition to progress in your management career. Mention any leadership experiences or training programmes you have completed that align with the company's values.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Emphasise Customer Service
This role is all about delivering exceptional customer service. Be ready to discuss how you prioritise customer satisfaction and share specific instances where you've gone above and beyond for customers.
✨Research the Company
Familiarise yourself with Welcome Break and its various brands. Understanding their values and services will help you align your answers with what they are looking for in a candidate.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company culture aligns with your career goals.
