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- Tasks: Lead your own unit, manage a team, and drive sales growth.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK.
- Benefits: Enjoy competitive pay, meal allowances, discounts, and career progression opportunities.
- Why this job: Join a dynamic team, develop your skills, and make a real impact in customer service.
- Qualifications: Experience in managing teams and delivering results in fast-paced environments is essential.
- Other info: Applicants must be 18 years or older due to role responsibilities.
The predicted salary is between 30000 - 41000 £ per year.
Pay up to £37,000 - plus £10 on shift meal allowance and bonus. Fantastic benefits & discounts, free parking & great career opportunities.
Heading up your own unit, you'll lead the team and drive profitable sales growth. In return, you'll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you're up for an exciting challenge, we'll help you reach your full potential.
A Welcome Break Site Manager would ideally:
- Have a good track record managing a team and delivering results in a fast-moving customer service role.
- Be strongly business-focused with a desire to succeed.
- Be passionate about delivering exceptional customer service.
- Be an energetic people person who can inspire every member of your team.
- Be a good communicator, innovator, and problem solver.
- Have ambition to go far in their management career.
Key benefits for Managers:
- Competitive salary plus bonus
- £10 on shift meal allowance
- 30 days' holiday increase with service
- Contributory pension (after 3 months)
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Structured career path and bespoke training
- Free on-site parking
- Generous discounts on hotel rooms for you and family members
- Apprenticeship opportunities
Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over.
About Welcome Break: Welcome Break is one of the UK's leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager
✨Tip Number 1
Familiarise yourself with Welcome Break's values and mission. Understanding their commitment to exceptional customer service and teamwork will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and driven sales growth, as this is crucial for the Site Manager role.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to innovate or resolve issues quickly, as this will demonstrate your ability to handle the demands of the Site Manager position.
✨Tip Number 4
Show your passion for customer service. Be ready to explain how you inspire your team to deliver exceptional experiences, as this aligns perfectly with what Welcome Break seeks in their managers.
We think you need these skills to ace Site Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualities required for the Site Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV showcases your management experience, particularly in customer service roles. Highlight specific achievements that demonstrate your ability to lead a team and drive sales growth.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ambition to progress in your management career. Use specific examples to illustrate your leadership skills and problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Site Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past and driven results in a fast-paced environment.
✨Emphasise Customer Service Passion
Welcome Break values exceptional customer service, so make sure to highlight your passion for delivering great experiences. Discuss any relevant experiences where you went above and beyond to ensure customer satisfaction.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Prepare by thinking of situations where you had to innovate or resolve issues effectively, showcasing your ability to think on your feet.
✨Communicate Your Ambition
The role requires someone with ambition to progress in their management career. Be open about your career goals and how you see yourself growing within the company, aligning your aspirations with the opportunities offered by Welcome Break.
