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- Tasks: Lead a team, drive sales growth, and ensure exceptional customer service.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK.
- Benefits: Enjoy a competitive salary, meal allowance, discounts, and career progression opportunities.
- Why this job: Join a dynamic team with bespoke training and a clear path to senior management roles.
- Qualifications: Must be 18+, with experience in managing teams and a passion for customer service.
- Other info: Free parking and generous discounts on hotel stays for you and your family.
The predicted salary is between 30000 - 41000 £ per year.
Welcome Break, Chatteris Bridge Street, PE16 6RN
Pay up to £37,000 - plus £10 on shift meal allowance and bonus. Fantastic benefits & discounts, free parking & great career opportunities.
Heading up your own unit, you’ll lead the team and drive profitable sales growth. In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.
A Welcome Break Site Manager would ideally:
- Have a good track record managing a team and delivering results in a fast-moving customer service role.
- Be strongly business-focused with a desire to succeed.
- Be passionate about delivering exceptional customer service.
- Be an energetic people person who can inspire every member of your team.
- Be a good communicator, innovator, and problem solver.
- Have ambition to go far in their management career.
Key benefits for Managers:
- Competitive salary plus bonus
- £10 on shift meal allowance
- 30 days’ holiday increase with service
- Contributory pension (after 3 months)
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Structured career path and bespoke training
- Free on-site parking
- Generous discounts on hotel rooms for you and family members
- Apprenticeship opportunities
Due to responsibilities within the Manager role, applicants will need to be 18 years of age or over.
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Site Manager employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager
✨Tip Number 1
Familiarise yourself with Welcome Break's values and mission. Understanding their commitment to exceptional customer service and teamwork will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your ability to manage a team effectively. Highlight instances where you've driven sales growth or improved customer satisfaction, as these are key aspects of the Site Manager role.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you've successfully resolved conflicts or challenges within a team. This will illustrate your capability to handle the demanding nature of the Site Manager position.
✨Tip Number 4
Network with current or former employees of Welcome Break if possible. Gaining insights into their experiences can provide you with valuable information to discuss during your interview, making you stand out as a well-informed candidate.
We think you need these skills to ace Site Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Site Manager position. Tailor your application to highlight how your experience aligns with these expectations.
Craft a Strong CV: Ensure your CV showcases your management experience, particularly in fast-paced customer service environments. Highlight specific achievements that demonstrate your ability to lead a team and drive sales growth.
Write a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ambition to progress in your management career. Use specific examples to illustrate your leadership skills and problem-solving abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Showcase Your Leadership Skills
As a Site Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities. Share specific examples of how you've successfully managed teams in the past, focusing on how you inspired and motivated them to achieve results.
✨Emphasise Customer Service Experience
Since the role is heavily focused on customer service, be prepared to discuss your experience in this area. Highlight instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of challenges you've faced in previous roles and how you overcame them. This will show your ability to think on your feet and handle the demands of a fast-paced environment.
✨Demonstrate Your Business Acumen
The job requires a strong business focus, so be ready to discuss how you've contributed to sales growth or improved operational efficiency in your past roles. This will illustrate your understanding of the business side of management.
