At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a fast-paced environment.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK, featuring popular brands.
- Benefits: Enjoy flexible hours, £10 meal allowance, and 50% off at major food outlets.
- Why this job: Great opportunity for career progression with comprehensive training and a fun team culture.
- Qualifications: Previous experience in retail or catering as a Team Leader or supervisor is preferred.
- Other info: Immediate start available; perfect for students seeking part-time work.
Supervisor
Welcome Break, Kates Cabin, Greggs Peterborough, PE7 3UJ
Immediate start and flexible full and part-time positions available
Pay up to £13.21ph plus £10 on shift meal allowance
Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.
A Welcome Break Supervisor Would Ideally
- Have some prior experience working in retail or catering as a Team Leader or supervisor
- Be passionate about delivering exceptional customer service.
- Have ambition to go far in their management career.
Benefits
Key benefits for a Welcome Break Supervisor:
- £10 on shift meal allowance
- Flexible working patterns to fit your lifestyle
- Immediate start in customer service roles and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive Schemes
- Career progression from Supervisor to Store Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided – of course!
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
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Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader - Hourly
✨Tip Number 1
Familiarise yourself with the Welcome Break brand and its values. Understanding their commitment to customer service and teamwork will help you align your responses during interviews, showcasing that you're a perfect fit for their culture.
✨Tip Number 2
Highlight any previous experience in retail or catering, especially in supervisory roles. Be ready to discuss specific examples of how you've motivated a team or improved customer service, as this will demonstrate your capability to lead effectively.
✨Tip Number 3
Prepare to discuss your career ambitions during the interview. Welcome Break values progression, so expressing your desire to grow within the company can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company. A positive attitude can be contagious, and demonstrating your passion for delivering exceptional customer service will resonate well with the hiring team.
We think you need these skills to ace Service Leader - Hourly
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or catering, especially any roles where you acted as a Team Leader or supervisor. Use specific examples to demonstrate your leadership skills and customer service passion.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Service Leader position. Mention why you want to work for Welcome Break and how your previous experiences align with their values of exceptional customer service.
Highlight Flexibility: Since the role offers flexible working patterns, emphasise your availability and willingness to adapt to different shifts. This shows your commitment and readiness to meet the company's needs.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Service Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Emphasise Customer Service Experience
Since the role focuses on delivering exceptional customer service, be ready to discuss specific instances where you went above and beyond for customers. Highlight any relevant experience in retail or catering.
✨Research Welcome Break
Familiarise yourself with Welcome Break's values, brands, and services. Showing that you understand their operations and culture will impress the interviewers and demonstrate your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This not only shows your enthusiasm but also helps you gauge if the position aligns with your career goals and values.