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- Tasks: Lead a team to deliver exceptional customer service in a fast-paced environment.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK, featuring popular brands.
- Benefits: Enjoy flexible hours, £10 meal allowance, 50% off at major brands, and career progression opportunities.
- Why this job: Join a supportive team culture with great training and the chance to advance your management career.
- Qualifications: Previous experience in retail or catering as a Team Leader or supervisor is preferred.
- Other info: Immediate start available; uniform provided and free onsite parking.
Immediate start and flexible full and part-time positions available.
Pay up to £13.21ph plus £10 on shift meal allowance.
Are you ready to lead a team? To take that next step in your career maybe. We are always on the lookout for our next generation of supervisors to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.
A Welcome Break Supervisor would ideally:
- Have some prior experience working in retail or catering as a Team Leader or supervisor.
- Be passionate about delivering exceptional customer service.
- Have ambition to go far in their management career.
Key benefits for a Welcome Break Supervisor:
- £10 on shift meal allowance.
- Flexible working patterns to fit your lifestyle.
- Immediate start in customer service roles and overtime available.
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few).
- My Welcome Break discounts - savings at hundreds of retailers.
- Incentive Schemes.
- Career progression from Supervisor to Store Management through brilliant training programmes.
- Holiday entitlement that increases with service.
- Cycle to work scheme.
- Free onsite parking.
- Uniform provided - of course!
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Service Leader - Hourly employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader - Hourly
✨Tip Number 1
Familiarise yourself with the Welcome Break brand and its values. Understanding their commitment to customer service and teamwork will help you align your responses during interviews and show that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous experience in retail or catering, especially in leadership roles. Be ready to discuss specific examples of how you've motivated a team or improved customer service in your past positions.
✨Tip Number 3
Prepare to demonstrate your passion for customer service. Think of scenarios where you went above and beyond for customers, as this will resonate well with the hiring managers looking for someone who shares their dedication.
✨Tip Number 4
Show your ambition for career progression. Discuss your long-term goals and how you see yourself growing within the company, as this will indicate your commitment to the role and the organisation.
We think you need these skills to ace Service Leader - Hourly
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Service Leader position. Understand the key responsibilities and required skills, such as prior experience in retail or catering and a passion for customer service.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the role. Emphasise any previous supervisory roles or customer service experience, and showcase your ambition for career progression.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention specific examples of how you've successfully led teams or delivered exceptional customer service in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Service Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Emphasise Customer Service Experience
Since the role focuses on exceptional customer service, be ready to discuss specific instances where you went above and beyond for customers. Highlight your passion for delivering great service.
✨Research Welcome Break
Familiarise yourself with Welcome Break's values, brands, and services. Showing that you understand their operations and culture will impress the interviewers and demonstrate your genuine interest in the company.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and career progression opportunities. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
