Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team and ensure exceptional customer service at our busy service areas.
- Company: Join Welcome Break, a top UK motorway service operator with popular brands.
- Benefits: Earn up to £13.21ph plus meal allowance, flexible hours, and great discounts.
- Why this job: Kickstart your management career while enjoying perks like 50% off your favourite food.
- Qualifications: Previous experience in retail or catering as a Team Leader is preferred.
- Other info: Immediate start available with opportunities for career progression and training.
Overview
Join to apply for the Service Leader – Hourly role at Welcome Break.
2 days ago Be among the first 25 applicants
Immediate start and flexible full and part-time positions available. Pay up to £13.21ph plus £10 on shift meal allowance. Are you ready to lead a team? To take that next step in your career maybe. We are always on the look out for our next generation of supervisor to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Requirements
- Have some prior experience working in retail or catering as a Team Leader or supervisor
- Be passionate about delivering exceptional customer service.
- Have ambition to go far in their management career.
Benefits
- £10 on shift meal allowance
- Flexible working patterns to fit your lifestyle
- Immediate start in customer service roles and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive Schemes
- Career progression from Supervisor to Store Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided
Job details
- Seniority level: Mid-Senior level
- Employment type: Part-time
- Job function: Other
- Industries: Hospitality
#J-18808-Ljbffr
Service Leader - Hourly employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader - Hourly
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Welcome Break. Familiarise yourself with their brands and values. This will help you show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you've led a team or provided exceptional customer service. Be ready to share these stories during your interview to demonstrate your capabilities.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Welcome Break.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets noticed and puts you one step closer to landing that Service Leader role.
We think you need these skills to ace Service Leader - Hourly
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about leading a team and making customers happy!
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or catering. We love seeing how your past roles have prepared you for this Service Leader position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re the perfect fit for the role without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Welcome Break.
How to prepare for a job interview at Welcome Break
✨Know the Company Inside Out
Before your interview, take some time to research Welcome Break. Familiarise yourself with their brands, values, and what makes them stand out in the motorway service industry. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Service Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your passion for customer service and how you can inspire others to deliver exceptional experiences.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as your approach to handling difficult customers or how you prioritise tasks during busy periods. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though the role is in a casual environment, dressing smartly can make a great first impression. Aim for a polished look that reflects your professionalism and readiness to step into a leadership role. It shows that you take the opportunity seriously and respect the company culture.
