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- Tasks: Lead a team to deliver exceptional customer service in a fast-paced environment.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK with popular brands.
- Benefits: Enjoy flexible hours, £10 meal allowance, and 50% off at major food outlets.
- Why this job: Kickstart your management career with training and progression opportunities in a supportive culture.
- Qualifications: Previous experience in retail or catering as a Team Leader or supervisor is preferred.
- Other info: Immediate start available with options for full and part-time roles.
The predicted salary is between 27300 - 36400 £ per year.
Immediate start and flexible full and part-time positions available.
Pay up to £13.21 per hour plus £10 on-shift meal allowance.
Are you ready to lead a team? To take the next step in your career? We are always looking for the next generation of supervisors to work with our management teams to support and motivate staff, ensuring excellent customer service.
A Welcome Break Supervisor would ideally:
- Have some prior experience working in retail or catering as a Team Leader or supervisor
- Be passionate about delivering exceptional customer service
- Have ambition to advance in their management career
Key benefits for a Welcome Break Supervisor:
- £10 on-shift meal allowance
- Flexible working patterns to fit your lifestyle
- Immediate start in customer service roles and overtime opportunities
- Employee discounts (50% off onsite KFC, Burger King, Starbucks, Pizza Express, and more)
- My Welcome Break discounts at hundreds of retailers
- Incentive schemes
- Career progression from Supervisor to Store Management through training programs
- Holiday entitlement increases with length of service
- Cycle to work scheme
- Free onsite parking
- Uniform provided
About Welcome Break: Welcome Break is a leading UK motorway service operator, managing 60 service areas and 31 hotels nationwide. Our sites feature popular brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express, and Burger King, along with Ramada and Days Inn hotels. Although we operate these brands, we are one team working together under the Welcome Break umbrella.
Service Leader employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader
✨Tip Number 1
Show your leadership skills during the interview. Be prepared to discuss specific examples of how you've motivated a team or handled difficult situations in previous roles. This will demonstrate your capability to lead effectively.
✨Tip Number 2
Research Welcome Break and its values. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for in a Service Leader.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare questions to ask at the end of your interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about career progression opportunities or team dynamics.
We think you need these skills to ace Service Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Leader position. Highlight your relevant experience in retail or catering, especially any supervisory roles.
Tailor Your CV: Customise your CV to reflect your experience in customer service and leadership. Use specific examples that demonstrate your ability to motivate a team and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ambition to advance in management. Mention how your previous experiences align with the values of Welcome Break.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Show Your Leadership Skills
As a Service Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts.
✨Emphasise Customer Service Experience
Since the role focuses on delivering exceptional customer service, be ready to discuss specific instances where you went above and beyond for customers. Highlight your passion for creating positive experiences.
✨Research Welcome Break
Familiarise yourself with Welcome Break's values, brands, and services. Understanding their operations will help you tailor your answers and show that you're genuinely interested in the company.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your career goals.
