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For Companies At a Glance
- Tasks: Greet guests, manage bookings, and provide excellent customer service.
- Company: Join Welcome Break, a top UK motorway service operator with popular brands.
- Benefits: Earn up to £12.37ph, enjoy flexible hours, and get amazing employee discounts.
- Why this job: Be part of a supportive team, gain valuable skills, and enjoy career progression.
- Qualifications: Must be over 18, have a positive attitude, and be eager to learn.
- Other info: Immediate start available; training provided for all new hires.
This position is 22.5 hours over 3 days including weekends. Shift patterns are 7am-3pm, 3pm-11pm and 11pm-7am nights for holidays and sickness cover.
Immediate start, flexible part-time positions available with overtime. Pay up to £12.37ph.
Are you a friendly, welcoming person? Do you have a positive attitude and are you willing to learn? We want to hear from you.
A Hotel Receptionist would ideally:
- Must be over 18 years
- Have a positive approach to customer service and a can-do attitude
- Be willing to work as part of a world class team
- Be ready to learn as all training will be provided
A Hotel Receptionist gets:
- Up to £12.37ph
- Flexible working patterns to fit your lifestyle including seasonal hours
- Immediate start and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Incentive Schemes
- Career progression from Customer Service to Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided - of course!
Ready to become a Welcome Break Hotel Receptionist? Apply through our careers page now.
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Receptionist employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to showcase your customer service skills during any interactions you have with us. Whether it's through a phone call or in-person chat, demonstrating a friendly and positive attitude can really set you apart.
✨Tip Number 2
Familiarise yourself with the Welcome Break brand and its values. Understanding our commitment to customer satisfaction and teamwork will help you align your responses during interviews and show that you're a great fit for our culture.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role includes various shifts, showing that you're open to working weekends and nights can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in hospitality or customer-facing roles, even if it's informal. Sharing specific examples of how you've handled customer queries or worked as part of a team can demonstrate your readiness for the role.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Hotel Receptionist position. Highlight your customer service skills and willingness to learn in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in customer service roles. Emphasise any previous work that showcases your positive attitude and ability to work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role. Mention specific reasons why you want to work for Welcome Break and how your skills align with their values, such as teamwork and customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Welcome Break
✨Show Your Friendly Side
As a receptionist, your personality is key. Make sure to smile and greet the interviewer warmly. This will demonstrate your friendly nature and positive attitude, which are essential for the role.
✨Highlight Customer Service Experience
Be prepared to discuss any previous customer service roles you've had. Share specific examples of how you handled difficult situations or went above and beyond for a customer, as this shows your commitment to excellent service.
✨Demonstrate Willingness to Learn
Since training will be provided, express your eagerness to learn new skills. Mention any past experiences where you quickly adapted to new tasks or environments, showcasing your ability to grow in the role.
✨Ask Insightful Questions
Prepare a few questions about the company culture or team dynamics. This not only shows your interest in the position but also helps you determine if it's the right fit for you.
