At a Glance
- Tasks: Join our team as a Reception Team Member, welcoming guests and providing excellent customer service.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK, featuring popular brands.
- Benefits: Enjoy flexible hours, employee discounts, career progression, and free onsite parking.
- Why this job: This role offers immediate start, training, and a chance to be part of a dynamic team.
- Qualifications: A positive attitude and willingness to learn are essential; no prior experience required.
- Other info: Flexible full-time and part-time positions available with overtime opportunities.
Immediate start, flexible full-time and part-time positions available with overtime
Pay up to £12.37ph
Are you a friendly, welcoming person? Do you have a positive attitude and are you willing to learn? We want to hear from you.
A Hotel Receptionist would ideally:
- Have a positive approach to customer service and a can-do attitude
- Be willing to work as part of a world class team
- Be ready to learn as all training will be provided
- Up to £12.37ph
- Flexible working patterns to fit your lifestyle including seasonal hours
- Immediate start and overtime available
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive Schemes
- Career progression from Customer Service to Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided – of course!
Ready to become a Welcome Break Hotel Receptionist? Apply through our careers page now.
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
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Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Team Member
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a phone call or face-to-face, let your friendly and welcoming personality shine through. This is key for a role like a Hotel Receptionist.
✨Tip Number 2
Familiarise yourself with the Welcome Break brand and its offerings. Knowing about their hotels and food outlets can help you stand out as a candidate who is genuinely interested in the company and its services.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the positions offer both full-time and part-time options, showing that you're open to various shifts can make you a more attractive candidate.
✨Tip Number 4
Highlight your willingness to learn and adapt. The job description mentions that training will be provided, so expressing your eagerness to develop new skills can set you apart from other applicants.
We think you need these skills to ace Reception Team Member
Some tips for your application 🫡
Highlight Customer Service Skills: Since the role requires a positive approach to customer service, make sure to emphasise any relevant experience you have in this area. Use specific examples that showcase your ability to interact with customers in a friendly and welcoming manner.
Show Willingness to Learn: The job description mentions that training will be provided. Express your eagerness to learn new skills and adapt to the team environment. This can be done by mentioning past experiences where you successfully learned something new or adapted to changes.
Tailor Your CV: Customise your CV to reflect the key attributes mentioned in the job description, such as teamwork and a can-do attitude. Make sure to align your previous roles and responsibilities with what Welcome Break is looking for in a Reception Team Member.
Craft a Strong Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are a great fit for the role. Mention your enthusiasm for working at Welcome Break and how your values align with their commitment to customer service.
How to prepare for a job interview at Welcome Break
✨Show Your Friendly Side
As a Reception Team Member, your ability to be warm and welcoming is crucial. Make sure to smile and maintain a positive attitude throughout the interview, as this reflects the customer service skills they are looking for.
✨Demonstrate Your Willingness to Learn
The job description highlights the importance of being ready to learn. Be prepared to discuss how you adapt to new situations and your eagerness to pick up new skills during training.
✨Highlight Teamwork Experience
Since the role involves working as part of a team, share examples from your past experiences where you successfully collaborated with others. This will show that you can contribute positively to their world-class team.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your genuine interest in the position. Ask about the training process or what a typical day looks like for a Reception Team Member to demonstrate your enthusiasm for the role.