Nights Reception Team Member
Nights Reception Team Member

Nights Reception Team Member

Baldock Full-Time 22000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Night Receptionist, welcoming guests and providing top-notch customer service.
  • Company: Welcome Break operates 60 service areas and 31 hotels across the UK, featuring popular brands.
  • Benefits: Earn up to £12.87ph, enjoy flexible hours, discounts, and career progression opportunities.
  • Why this job: Be part of a supportive team, gain valuable skills, and enjoy a fun work environment.
  • Qualifications: A positive attitude and willingness to learn are essential; no prior experience needed.
  • Other info: Immediate start available with free onsite parking and uniform provided.

The predicted salary is between 22000 - 30000 £ per year.

Overview

Job ID: 127545

Team: Hotel Nights (TMNIG)

Job Type: Permanent

Immediate start, flexible full-time and part-time positions available with overtime

Pay up to £12.87ph

Are you a friendly, welcoming person? Do you have a positive attitude and are you willing to learn? We want to hear from you.

Ready to become a Welcome Break Hotel Receptionist? Apply through our careers page now.

Responsibilities

  • Provide a positive approach to customer service with a can-do attitude
  • Work as part of a world class team
  • Be ready to learn; all training will be provided
  • Immediate start and overtime available
  • Flexible working patterns to fit your lifestyle, including seasonal hours

Qualifications

  • Friendly, welcoming demeanor with a positive attitude
  • Willingness to learn and develop skills

Benefits and Perks

  • My Welcome Break discounts – savings at hundreds of retailers
  • Incentive schemes
  • Career progression from Customer Service to Management through training programmes
  • Holiday entitlement increases with service
  • Cycle to work scheme
  • Free onsite parking
  • Uniform provided

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.

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Nights Reception Team Member employer: Welcome Break

Welcome Break is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With flexible working patterns, competitive pay, and comprehensive training programmes, employees have ample opportunities for career progression from customer service roles to management. Located in Stevenage, our hotel reception team enjoys unique benefits such as My Welcome Break discounts, increasing holiday entitlement, and a supportive environment that values personal growth and development.
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Contact Detail:

Welcome Break Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Nights Reception Team Member

✨Tip Number 1

Show your enthusiasm for customer service during any interactions. Whether it's a phone call or an in-person meeting, let your positive attitude shine through. This role is all about creating a welcoming atmosphere, so make sure to convey your passion for helping others.

✨Tip Number 2

Familiarise yourself with the hotel and its services before applying. Knowing about the brands and facilities offered at Welcome Break can help you stand out. It shows that you're genuinely interested in the position and ready to engage with guests about their options.

✨Tip Number 3

Highlight your flexibility and willingness to learn during any discussions. Since the job offers flexible hours and training, emphasising your adaptability and eagerness to develop new skills will make you a more attractive candidate.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed in the role. This information can be invaluable and may even give you a referral, which can significantly boost your chances of landing the job.

We think you need these skills to ace Nights Reception Team Member

Customer Service Skills
Positive Attitude
Teamwork
Communication Skills
Adaptability
Time Management
Problem-Solving Skills
Attention to Detail
Flexibility
Basic IT Skills
Multitasking
Conflict Resolution
Willingness to Learn
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Welcome Break is looking for in a Nights Reception Team Member. Highlight key skills such as customer service and teamwork in your application.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous roles in customer service or hospitality, and showcase your positive attitude and willingness to learn.

Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role. Mention why you want to work for Welcome Break and how your values align with their team-oriented approach.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a reception role.

How to prepare for a job interview at Welcome Break

✨Show Your Friendly Side

As a Nights Reception Team Member, your ability to connect with guests is crucial. Make sure to showcase your friendly and welcoming personality during the interview. Smile, maintain eye contact, and demonstrate your positive attitude towards customer service.

✨Highlight Your Team Spirit

Welcome Break values teamwork, so be prepared to discuss your experiences working in a team environment. Share examples of how you've collaborated with others to achieve common goals, and express your willingness to contribute to a world-class team.

✨Emphasise Your Willingness to Learn

Since all training will be provided, it's important to convey your eagerness to learn new skills. Talk about past experiences where you quickly adapted to new roles or responsibilities, and express your enthusiasm for personal and professional growth.

✨Ask Insightful Questions

Prepare a few thoughtful questions to ask at the end of your interview. This shows your genuine interest in the role and the company. You might inquire about the training programmes available or how the team collaborates during busy periods.

Nights Reception Team Member
Welcome Break
Location: Baldock

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