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- Tasks: Provide excellent customer service and support a world-class team.
- Company: Join Welcome Break, a leading motorway service operator with top brands.
- Benefits: Earn up to £12.85 per hour, enjoy £1 meals, and flexible hours.
- Other info: Employee discounts, career progression, and a supportive team culture await you.
- Why this job: Kickstart your career with training and growth opportunities in a fun environment.
- Qualifications: A positive attitude and willingness to learn are all you need!
The predicted salary is between 26788 - 26788 £ per year.
Immediate start available | Flexible full‑time or part‑time hours. Earn up to £12.85 per hour with £1 meals on shift and other fantastic benefits.
Welcome Break is part of the Applegreen Group and has five sites across Northern Ireland operating brands such as our Forecourts (Petrol stations), Shop, Bakewell, Subway, Burger King, M&S, Chick‑Fil‑A, Chopstix, Lavazza, and Greggs.
We value teamwork and encourage everyone to contribute ideas and support each other. If you thrive in a fast‑paced environment and enjoy working with people, you'll find plenty of room to grow, develop your skills and progress your career with us.
Role- Have a positive approach to customer service and a can‑do attitude
- Be willing to work as part of a world‑class team
- Be ready to learn as all brand training will be provided
- Up to £12.85ph
- £1 meals
- Flexible working patterns to fit your lifestyle including seasonal hours
- Immediate start in customer service roles and overtime available
- Employee discounts (25% off onsite Chick‑Fil‑A, Subway, Burger King, Chopstix etc.)
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive Schemes
- Career progression from Customer Service to Management through brilliant training programmes
- Holiday entitlement that increases with service
- Cycle to work scheme
- Free onsite parking
- Uniform provided
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are a single team and even with different uniforms, everyone works for Welcome Break.
Customer Service Team Member in Newtownabbey employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Member in Newtownabbey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Welcome Break and its brands. This will help you show genuine interest and make a great impression when you chat with us.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We love hearing about how you can bring that positive attitude to our team.
✨Tip Number 3
Dress the part! Even if it’s a casual interview, looking smart shows you’re serious about joining our world-class team. Plus, it’ll boost your confidence!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, you’ll find all the latest roles and benefits we offer right there.
We think you need these skills to ace Customer Service Team Member in Newtownabbey
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and working in a team.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that match what we’re looking for, especially your ability to thrive in a fast-paced environment.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your key strengths.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our fantastic benefits there.
How to prepare for a job interview at Welcome Break
✨Know the Company
Before your interview, take some time to research Welcome Break. Familiarise yourself with their brands and values. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
As a Customer Service Team Member, your ability to connect with customers is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your positive approach and can-do attitude.
✨Be Ready to Discuss Flexibility
Since the role offers flexible hours, be prepared to discuss your availability. Highlight your willingness to adapt to different shifts and how this flexibility can benefit both you and the team at Welcome Break.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your enthusiasm and helps you determine if Welcome Break is the right fit for you. Plus, it’s a great way to engage with your interviewers!