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- Tasks: Welcome customers, keep areas tidy, and ensure a great experience.
- Company: Join Welcome Break, a leading motorway service operator with a friendly team.
- Benefits: Earn up to £12.85 per hour, plus £1 meals and discounts at popular brands.
- Other info: Immediate start available with clear progression opportunities and apprenticeship programmes.
- Why this job: Make someone's day better while gaining valuable skills in a supportive environment.
- Qualifications: Enjoy helping people and thrive in a busy atmosphere.
The predicted salary is between 25000 - 27000 £ per year.
Welcome Break, MEMBURY, LAMBOURN WOODLANDS, RG17 7TZ
Immediate start available | Flexible full‑time hours
Earn up to £12.85 per hour, plus £1 meals on every shift
Looking for a role where you can stay busy, meet people, and make someone’s day a little easier? As a Customer Service Team Member at Welcome Break, you’ll be the friendly face our customers see first. Whether you’re helping someone find what they need, or keeping the site looking its best, you’ll play a big part in delivering a great experience for our customers on the move.
This role could be a great fit if you:
- Enjoy helping people and delivering friendly, welcoming service
- Can keep calm, organised and positive when it gets busy
- Take pride in keeping things clean, safe and running smoothly
- Like working as part of a supportive team and are happy to learn new skills (full training provided)
What you’ll do:
- Welcome customers with a smile and help them quickly and confidently
- Keep the customer seating areas and back‑of‑house clean and tidy throughout your shift (including tables, counters, floors and toilets where required)
- Follow food safety, hygiene and health & safety standards, completing checks and cleaning tasks as trained, and escalating customer issues when needed
What you’ll get as a Customer Service Team Member at Welcome Break:
- £1 meals on every shift
- Immediate start available + overtime if you want it
- 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive schemes to reward great performance
- Clear progression from Supervisor into Store Management
- Apprenticeship programmes where you can learn and earn at the same time
- Holiday allowance that grows with service
- Cycle to Work scheme
- Free onsite parking
- Uniform provided
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Ready to become a World Class Team Member? Apply through our careers page now.
Customer Service Team Member in Hungerford employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Member in Hungerford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Welcome Break. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their world-class service.
✨Tip Number 2
Practice your people skills! As a Customer Service Team Member, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! Even if it’s a casual setting, looking smart and presentable can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the Welcome Break brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our careers page for the best chance!
We think you need these skills to ace Customer Service Team Member in Hungerford
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping others and being part of a team.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we’re looking for. If you love keeping things clean and organised, mention that! It shows us you’re a great fit for the role.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, and make sure to proofread for any typos. A polished application reflects your attention to detail!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy and quick to do!
How to prepare for a job interview at Welcome Break
✨Know the Company
Before your interview, take some time to research Welcome Break. Understand their values, the brands they operate, and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your People Skills
As a Customer Service Team Member, your ability to connect with customers is key. Prepare examples from your past experiences where you've successfully helped someone or resolved an issue. This will demonstrate your friendly and welcoming service style.
✨Stay Calm Under Pressure
The role can get busy, so be ready to discuss how you handle stressful situations. Think of a time when you managed a hectic environment while keeping things organised and positive. This will show that you can thrive in a fast-paced setting.
✨Ask Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.