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- Tasks: Lead a team to manage a 40-room hotel and ensure guest satisfaction.
- Company: Welcome Break operates 60 service areas and 31 hotels across the UK.
- Benefits: Enjoy competitive pay, bonuses, discounts, free parking, and career growth opportunities.
- Why this job: Join a dynamic team, develop your skills, and make a real impact on guest experiences.
- Qualifications: Experience in hotel management, strong customer service skills, and a passion for leadership.
- Other info: Applicants must be 18 years or older due to role responsibilities.
The predicted salary is between 24000 - 32000 £ per year.
Learn more about the general tasks related to this opportunity below, as well as required skills.
Welcome Break Days Inn Sedgemoor, Sedgemoor M5 Service Area (Northbound), nr Weston-Super-Mare, BS24 0JL
Pay up to £28K pa plus bonus. Fantastic benefits & discounts, free parking & great career opportunities.
Great head for business? Good with people? If you can stay cool under pressure, you could make it as Hotel Manager at Welcome Break. Managing your 40 room Hotel, you’ll lead the Reception, Housekeeping & Maintenance team to deliver a memorable experience for our guests whilst driving profitable sales growth.
In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles. Make no mistake, the Hotel Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.
Key benefits for our Hotel Managers:- Competitive salary plus bonus
- £10 on shift meal allowance
- 30 days’ holiday increase with service
- Contributory pension (after 3 months)
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts - savings at hundreds of retailers
- Structured career path and bespoke training
- Free on-site parking
- Family healthcare plan
- Generous discounts on hotel rooms for you and family members
- Have a good track record managing a team and delivering results in a hotel Front Office / Housekeeping role.
- Be passionate about delivering exceptional customer service.
- Be strongly business-focused with a desire to succeed.
- Be an energetic people person who can inspire every member of your team.
- Be a good communicator, innovator, and problem solver.
- Have ambition to go far in their management career.
Due to responsibilities within the Hotel Manager role, applicants will need to be 18 years of age or over.
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Hotel Manager employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Familiarise yourself with the specific operations of Welcome Break hotels. Understanding their unique selling points and customer service ethos will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of Welcome Break. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in high-pressure environments. This will highlight your ability to inspire and motivate staff, a key quality for a Hotel Manager.
✨Tip Number 4
Research the latest trends in the hospitality industry, particularly those relevant to hotel management. Being knowledgeable about current challenges and innovations will demonstrate your commitment to staying ahead in the field.
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly in Front Office and Housekeeping roles. Use specific examples to demonstrate your leadership skills and ability to deliver results.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your business acumen. Mention how your previous experiences align with the responsibilities of the Hotel Manager role at Welcome Break.
Highlight Key Skills: In your application, emphasise key skills such as communication, problem-solving, and team leadership. Provide examples of how you've successfully managed teams and improved guest experiences in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Welcome Break
✨Showcase Your Leadership Skills
As a Hotel Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and any specific examples of how you've successfully resolved conflicts or improved team performance.
✨Demonstrate Customer Service Passion
Exceptional customer service is key in the hospitality industry. Share stories that highlight your commitment to guest satisfaction and how you've gone above and beyond to ensure a memorable experience for guests.
✨Be Business-Focused
The role requires a strong business acumen. Familiarise yourself with basic financial metrics relevant to hotel management, such as occupancy rates and revenue per available room (RevPAR), and be ready to discuss how you can drive profitable sales growth.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to handle difficult guests, manage unexpected situations, or implement new policies. Think through your responses to demonstrate your innovative thinking and calmness under pressure.
