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- Tasks: Welcome guests, manage check-ins and ensure a great stay for everyone.
- Company: Join the dynamic team at Welcome Break, a leading motorway service operator.
- Benefits: Earn up to £12.85 per hour, enjoy flexible hours, and get £1 meals on every shift.
- Other info: Clear career progression, discounts at popular brands, and a supportive team environment.
- Why this job: Meet new people daily and make a real impact on guest experiences.
- Qualifications: Friendly attitude, organisational skills, and a willingness to learn.
The predicted salary is between 12 - 12 £ per hour.
Welcome Break, Days Inn Gretna Green, DG156HQ
Immediate start available part-time hours. Earn up to £12.85 per hour, £13.35 night shift rate, plus £1 meals on every shift. This position end date is October 2026 with possible extension. 3 days over 7 includes weekends. Shift patterns are 7am-3pm, 3pm-11pm, occasional nights holiday/sickness cover 11pm-7am.
Looking for a role where you can meet new people every day, stay busy, and make every guest feel genuinely welcome? As a Hotel Receptionist at our Welcome Break hotel, you’ll be the friendly face guests see first (and the helpful voice they speak to last!). From smooth check-ins and check-outs to answering questions and keeping everything organised behind the desk, you’ll help create a great stay for every guest.
This role could be a great fit if you:
- Enjoy delivering friendly, welcoming service and helping people feel at ease
- Can stay calm, organised and professional when it gets busy
- Take pride in getting the details right—bookings, payments, and guest requests
- Like working as part of a supportive team and are happy to learn new systems (full training provided)
What you’ll do as a Hotel Receptionist:
- Welcome guests, manage check-ins and check-outs, and make sure everyone has what they need for a great stay
- Handle bookings and payments, answer calls and guest questions, and keep the reception area tidy and welcoming
- Follow health & safety and security procedures, complete checks as trained, and escalate guest issues quickly and confidently
What you’ll get as a Hotel Receptionist at Welcome Break:
- £1 meals on every shift
- Flexible working patterns
- Immediate start available + overtime if you want it
- 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive schemes to reward great performance
- Clear career progression & development opportunities
- Apprenticeship programmes where you can learn and earn at the same time
- Holiday allowance that grows with service
- Cycle to Work scheme
- Free onsite parking
- Uniform provided
About Welcome Break: Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Ready to become a Hotel Receptionist? Apply through our careers page now. Our customers come from all walks of life and so do we. We are committed to hiring great Team Members from a wide variety of backgrounds ensuring that everyone feels respected, valued and celebrated for what they bring to our business. If you share our values and our passion for great customer service, your career could be Made at Welcome Break.
Temporary Reception Team Member - Gretna in Dumfries employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Reception Team Member - Gretna in Dumfries
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Welcome Break. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice makes perfect! Role-play common reception scenarios with a friend or family member. This will help you feel more confident when it comes to handling check-ins, answering questions, and dealing with guest requests during the real deal.
✨Tip Number 3
Show off your personality! When you meet the team, let your friendly and welcoming nature shine through. Remember, they’re looking for someone who can make guests feel at ease, so don’t be afraid to be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Welcome Break. Don’t miss out!
We think you need these skills to ace Temporary Reception Team Member - Gretna in Dumfries
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've delivered great customer service or worked in a busy environment—this will help us see why you're a perfect fit!
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, focusing on the key details that showcase your suitability for the Hotel Receptionist role. Avoid fluff and get straight to what makes you a great candidate.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Welcome Break!
How to prepare for a job interview at Welcome Break
✨Know the Company
Before your interview, take some time to research Welcome Break and their values. Understanding their commitment to customer service and teamwork will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
As a Hotel Receptionist, you'll be the first point of contact for guests. Be ready to share examples of how you've provided excellent customer service in the past. Highlight any experiences where you made someone feel welcome or resolved an issue effectively.
✨Stay Calm Under Pressure
The reception area can get busy, especially during peak times. Prepare to discuss how you handle stressful situations. Share specific instances where you remained organised and professional while managing multiple tasks.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.