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- Tasks: Welcome customers, keep areas clean, and ensure a great experience.
- Company: Join the friendly team at Welcome Break, where customer service shines.
- Benefits: Enjoy £1 meals, 50% off brands, and great discounts for friends and family.
- Other info: Immediate start, flexible hours, and clear paths for career progression.
- Why this job: Make someone's day better while gaining valuable skills in a supportive environment.
- Qualifications: A positive attitude and willingness to learn are all you need!
The predicted salary is between 20000 - 25000 £ per year.
Looking for a role where you can stay busy, meet people, and make someone’s day a little easier? As a Customer Service Team Member at Welcome Break, you’ll be the friendly face our customers see first. Whether you’re helping someone find what they need, or keeping the site looking its best, you’ll play a big part in delivering a great experience for our customers on the move.
This role could be a great fit if you:
- Enjoy helping people and delivering friendly, welcoming service
- Can keep calm, organised and positive when it gets busy
- Take pride in keeping things clean, safe and running smoothly
- Like working as part of a supportive team and are happy to learn new skills (full training provided)
What you’ll do:
- Welcome customers with a smile and help them quickly and confidently
- Keep the customer seating areas and back‑of‑house clean and tidy throughout your shift (including tables, counters, floors and toilets where required)
- Follow food safety, hygiene and health & safety standards, completing checks and cleaning tasks as trained, and escalating customer issues when needed
What you’ll get as a Customer Service Team Member at Welcome Break:
- £1 meals on every shift
- Immediate start available + overtime if you want it
- 50% off onsite brands (including KFC, Burger King, Starbucks & Pizza Express) that will extend to your family and friends when you visit with them!
- My Welcome Break discounts – savings at hundreds of retailers
- Incentive schemes to reward great performance
- Clear progression from Supervisor into Store Management
- Apprenticeship programmes where you can learn and earn at the same time
- Holiday allowance that grows with service
- Cycle to Work scheme
- Free onsite parking
- Uniform provided
Customer Service Team Member in Dumfries employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Member in Dumfries
✨Tip Number 1
Get to know the company! Before your interview, check out Welcome Break's values and what they stand for. This way, you can show them that you're not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering friendly service, think of some examples where you've helped others or made someone's day better. We want to see that you can bring a smile to our customers' faces!
✨Tip Number 3
Be ready to showcase your teamwork! Prepare to talk about times when you've worked well with others. At Welcome Break, we value a supportive team environment, so let us know how you contribute to that vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the Welcome Break family!
We think you need these skills to ace Customer Service Team Member in Dumfries
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping people and delivering great service.
Tailor Your Application: Make sure to tailor your application to the Customer Service Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like keeping calm under pressure or working well in a team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Welcome Break
✨Show Your Friendly Side
As a Customer Service Team Member, your ability to connect with customers is key. During the interview, make sure to smile and demonstrate your enthusiasm for helping people. Share examples of how you've made someone's day better in previous roles or situations.
✨Stay Calm Under Pressure
The role can get busy, so it's important to show that you can keep your cool. Prepare to discuss times when you've successfully managed stress or handled multiple tasks at once. This will reassure them that you can thrive in a fast-paced environment.
✨Emphasise Teamwork
Welcome Break values a supportive team atmosphere. Be ready to talk about your experiences working in teams, how you contribute to group success, and your willingness to learn from others. Highlight any specific instances where teamwork led to a positive outcome.
✨Know the Basics of Hygiene and Safety
Since you'll be responsible for cleanliness and safety standards, brush up on food safety and hygiene practices before the interview. You might be asked about these topics, so showing that you understand their importance will set you apart as a candidate who takes the role seriously.