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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a fast-paced environment.
- Company: Top motorway service operator in the UK with a focus on customer satisfaction.
- Benefits: Earn up to £13.21 per hour, plus meal allowances and employee discounts.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Previous retail or catering experience and a passion for leadership.
- Other info: Great career progression opportunities in a flexible work environment.
The predicted salary is between 25000 - 35000 £ per year.
A leading motorway service operator in the United Kingdom is seeking a Supervisor to lead a team and ensure exceptional customer service at one of their service areas. The position offers flexible full-time hours and a competitive pay rate of up to £13.21 per hour, alongside benefits like a shift meal allowance and employee discounts.
Ideal candidates will have prior retail or catering experience and demonstrate a passion for leadership and customer satisfaction. Career progression opportunities are available.
Customer Service Team Leader – Fast-Paced Retail/Catering employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader – Fast-Paced Retail/Catering
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your leadership stories! Think of times you've led a team or handled tough customer situations. We want you to be ready to share these experiences in a way that highlights your skills and fits the role.
✨Tip Number 3
Dress the part! First impressions matter, especially in customer service. Show up looking sharp and professional to convey that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Service Team Leader – Fast-Paced Retail/Catering
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight any previous experience you have in leading teams. We want to see how you've motivated others and ensured great customer service in fast-paced environments.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We love seeing candidates who take this extra step.
Be Passionate About Customer Service: Let your passion for customer satisfaction shine through in your application. Share examples of how you've gone above and beyond for customers in your previous roles. We’re all about creating exceptional experiences!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Welcome Break
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service, especially in a retail or catering environment. Be ready to share examples of how you've handled difficult customers or situations in the past, as this will show your experience and problem-solving skills.
✨Showcase Your Leadership Skills
Since the role is for a Team Leader, be prepared to discuss your leadership style. Think of specific instances where you successfully led a team, motivated others, or resolved conflicts. This will demonstrate your capability to manage and inspire a team effectively.
✨Research the Company
Familiarise yourself with the motorway service operator's values, mission, and any recent news. This knowledge will not only help you answer questions more effectively but also allow you to ask insightful questions, showing your genuine interest in the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations. Practice responses to common scenarios in customer service and leadership, such as dealing with a high-pressure situation or managing a team member's performance.
