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- Tasks: Lead a team to deliver exceptional customer service and support management.
- Company: Welcome Break, a leading motorway service operator in the UK.
- Benefits: Up to £13.21ph, £10 meal allowance, flexible hours, and employee discounts.
- Why this job: Kickstart your management career with great training and progression opportunities.
- Qualifications: Experience in retail or catering as a Team Leader or supervisor.
- Other info: Immediate start available with a dynamic team environment.
The predicted salary is between 11 - 16 £ per hour.
Welcome Break, Kates Cabin, Greggs Peterborough, PE7 3UJ
Immediate start and flexible full and part-time positions available.
Pay up to £13.21ph plus £10 on shift meal allowance.
Are you ready to lead a team? We are always on the lookout for our next generation of supervisors to work with our management teams to support and motivate our teams to ensure that our customers are well looked after.
Responsibilities:
- Have some prior experience working in retail or catering as a Team Leader or supervisor.
- Be passionate about delivering exceptional customer service.
- Have ambition to go far in their management career.
Key benefits:
- £10 on shift meal allowance.
- Flexible working patterns to fit your lifestyle.
- Immediate start in customer service roles and overtime available.
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few).
- My Welcome Break discounts - savings at hundreds of retailers.
- Incentive Schemes.
- Career progression from Supervisor to Store Management through brilliant training programmes.
- Holiday entitlement that increases with service.
- Cycle to work scheme.
- Free onsite parking.
- Uniform provided.
About Welcome Break:
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well as hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Service Leader - Hourly in Chesterton employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Leader - Hourly in Chesterton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Welcome Break's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your customer service scenarios! As a Service Leader, you'll need to handle various situations. Think of examples from your past experiences where you delivered exceptional service or resolved conflicts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Welcome Break.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us.
We think you need these skills to ace Service Leader - Hourly in Chesterton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making customers happy.
Highlight Relevant Experience: Make sure to mention any previous roles you've had in retail or catering, especially if you’ve been a Team Leader or supervisor. We love seeing how your past experiences can help you lead our team at Kate's Cabin.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to customise your application for us. Mention why you want to work at Welcome Break and what excites you about the Service Leader role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Welcome Break
✨Know Your Customer Service Basics
As a Service Leader, you'll need to show your passion for exceptional customer service. Brush up on common customer service scenarios and think about how you would handle them. Be ready to share examples from your past experiences that highlight your ability to lead a team in delivering great service.
✨Showcase Your Leadership Skills
Since the role involves leading a team, it's crucial to demonstrate your leadership abilities. Prepare to discuss your previous experience as a Team Leader or Supervisor. Think of specific instances where you motivated your team or resolved conflicts effectively.
✨Understand Welcome Break's Values
Familiarise yourself with Welcome Break’s mission and values. This will help you align your answers with what they stand for. Mention how you can contribute to their goal of providing excellent service while also highlighting your ambition for career progression within the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the training programmes for career progression or how they support their teams. This shows your interest in the role and helps you gauge if it's the right fit for you.
