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For Companies At a Glance
- Tasks: Support the Unit Business Manager in running a fast-paced Starbucks unit.
- Company: Join Welcome Break, a leading motorway service operator with a collaborative team.
- Benefits: Earn up to £28,000 pa plus bonuses and enjoy a £10 meal allowance.
- Why this job: Kickstart your management career with training and growth opportunities.
- Qualifications: Experience in customer service management and a passion for great service.
- Other info: Enjoy 50% off at popular brands and generous holiday benefits.
The predicted salary is between 24000 - 32000 £ per year.
Job Description
Assistant Manager – Starbucks
Welcome Break, Gordano Services, M5 Motorway, Junction 19, Portbury, Bristol, BS20 7XG
Pay up to £28,000 pa plus bonus and £10 on-shift meal allowance
Fantastic benefits & discounts, free parking & great career opportunities
Great managers aren’t born, they’re made. If you want to make it as a successful manager, Welcome Break could give you the perfect start.
As an Assistant Manager, you’ll support the Unit Business Manager in every aspect of running the unit – from people management to driving sales and profitability. It’s fast-paced and demanding but we’ll give you plenty of support and training to develop your career and help you progress.
A Welcome Break Assistant Manager would ideally:
- Have experience in a supervisor or management role in customer service
- Be passionate about delivering great customer service.
- Be a good people manager who can motivate others and lead by example.
- Be a true multi-tasker able to juggle a range of tasks.
- Be business-minded and focused on delivering profitable sales growth.
- Have ambition to develop their management career.
Key benefits for Assistant Managers:
- Competitive salary plus bonus
- £10 on shift meal allowance
- 30 days’ holiday increases with service
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Contributory pension (after 3 months)
- Structured career path and bespoke training
- Free on-site parking
- Generous discounts on hotel rooms for you and family members
Due to responsibilities within the Assistant Manager role applicants will need to be 18 years of age or over.
About Welcome Break
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Assistant Manager - Starbucks employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Starbucks
✨Tip Number 1
Get to know the company culture! Before your interview, check out Welcome Break's social media and website. Understanding their values and vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to motivate and lead a team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts, and be ready to share them.
✨Tip Number 3
Show your passion for customer service! Be prepared to discuss how you've gone above and beyond for customers in previous roles. This will demonstrate that you’re not just about the numbers but also about creating great experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Assistant Manager - Starbucks
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through. We want to see that you genuinely care about delivering great experiences for our customers.
Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight any relevant experience in management or customer service, and don’t forget to mention your ability to motivate and lead a team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table.
How to prepare for a job interview at Welcome Break
✨Know Your Customer Service Inside Out
As an Assistant Manager, you'll need to show your passion for delivering great customer service. Brush up on your knowledge of customer service principles and think of examples from your past experiences where you went above and beyond for customers. This will demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
Being a good people manager is key in this role. Prepare to discuss your leadership style and how you've motivated teams in previous positions. Think of specific instances where you led by example or resolved conflicts effectively, as this will highlight your ability to manage and inspire others.
✨Demonstrate Your Multi-Tasking Abilities
The fast-paced environment at Welcome Break means you'll need to juggle multiple tasks. Be ready to share examples of how you've successfully managed competing priorities in the past. This could be during busy shifts or when handling various responsibilities simultaneously.
✨Be Business-Minded
Since driving sales and profitability is part of the job, come prepared with ideas on how to improve sales in a customer service setting. Research Welcome Break's offerings and think about how you can contribute to their growth. Showing that you're business-minded will set you apart from other candidates.