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For Companies At a Glance
- Tasks: Lead a dynamic hotel team to create unforgettable guest experiences and drive sales.
- Company: Join Welcome Break, a top UK motorway service operator with a vibrant culture.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and a structured career path.
- Why this job: Take on an exciting challenge and grow your management career in hospitality.
- Qualifications: Experience in hotel management and a passion for exceptional customer service.
- Other info: Free parking, generous holiday, and family healthcare plan included.
The predicted salary is between 24000 - 34000 £ per year.
Job Description
Assistant General Manager – Hotel
Welcome Break, Ramada London North, NW7 3HU
Pay up to £29K pa plus bonus
Fantastic benefits & discounts, free parking & great career opportunities
Great head for business? Good with people? If you can stay cool under pressure, you could make it as Assistant General Manager at Ramada London North Hotel.
Managing your 197 room hotel, you’ll lead the Reception, Housekeeping & Maintenance team to deliver a memorable experience for our guests whilst driving profitable sales growth.
In return, you’ll get bespoke training and support to develop your career with the potential to progress to more senior management roles.
Make no mistake, the Assistant General Manager role is demanding but if you have the right qualities and you’re up for an exciting challenge, we’ll help you reach your full potential.
A Welcome Break Hotel Assistant General Manager would ideally:
- Have a good track record managing a team and delivering results in a hotel Front Office / Housekeeping role.
- Be passionate about delivering exceptional customer service.
- Be strongly business-focused with a desire to succeed.
- Be an energetic people person who can inspire every member of your team.
- Be a good communicator, innovator, and problem solver.
- Have ambition to go far in their management career.
Key benefits for our Assistant General Managers:
- Competitive salary plus bonus
- £10 on shift meal allowance
- 30 days’ holiday increase with service
- Contributory pension (after 3 months)
- Employee discounts (50% off onsite KFC, BK, Starbucks and Pizza Express to name a few)
- My Welcome Break discounts – savings at hundreds of retailers
- Structured career path and bespoke training
- Free on-site parking
- Family healthcare plan
- Generous discounts on hotel rooms for you and family members
Due to responsibilities within the Hotel Manager role, applicants will need to be 18 years of age or over.
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
Assistant General Manager employer: Welcome Break
Contact Detail:
Welcome Break Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at Welcome Break. A friendly chat can open doors and give you insider info on the Assistant General Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about your past experiences managing teams and delivering results. We want to hear how you’ve inspired others and tackled challenges head-on!
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you’ve gone above and beyond to create memorable experiences for guests. It’s all about that personal touch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join the Welcome Break family.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional customer service and creating memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Assistant General Manager role. Highlight your experience in managing teams and delivering results in hotel settings. We love seeing specific examples of how you've driven sales growth or improved guest satisfaction.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Welcome Break team!
How to prepare for a job interview at Welcome Break
✨Know Your Hotel Inside Out
Before the interview, make sure you research Ramada London North thoroughly. Understand its services, guest reviews, and any recent news. This will not only show your genuine interest but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others. Use specific situations where you resolved conflicts or improved team performance.
✨Demonstrate Customer Service Passion
Customer service is key in this role. Be ready to discuss your approach to delivering exceptional service. Share stories that highlight your commitment to guest satisfaction and how you’ve gone above and beyond to create memorable experiences.
✨Prepare for Business-Focused Questions
Expect questions about driving sales growth and managing budgets. Brush up on your business acumen and be prepared to discuss strategies you've implemented in previous roles that led to increased profitability or efficiency.
