At a Glance
- Tasks: Manage visitor access, handle enquiries, and support the Headteacher in a welcoming reception area.
- Company: Join a friendly and inclusive school environment dedicated to making a difference.
- Benefits: Competitive salary, Local Government Pension Scheme, and well-being support.
- Other info: Enjoy term-time working with flexibility and a comprehensive induction programme.
- Why this job: Be part of a team that values your contribution and supports your growth.
- Qualifications: Experience in reception or admin, strong communication skills, and a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities
- Managing visitor access in accordance with security and safeguarding procedures.
- Dealing with face to face, telephone and general email enquiries from a range of people including pupils, parents, staff, contractors and other visitors.
- Receiving deliveries and following internal procedures to distribute efficiently.
- Taking responsibility for the reception area, making sure it is tidy and welcoming.
- Verifying ID documentation of visitors, agency staff and contractors.
- Providing administrative support to the Headteacher and other Senior Leaders, as directed.
- Updating and maintaining management information systems.
Qualifications
- Previous experience working in a busy reception or an administrative environment.
- Good communication and interpersonal skills.
- Ability to work effectively as part of a team.
- A 'can do' attitude and the capacity to work with minimal supervision.
Benefits
- The opportunity to make a difference.
- A friendly and inclusive working environment.
- Talented, dedicated and hardworking colleagues.
- Comprehensive induction and probation.
- A competitive salary.
- Access to the Local Government Pension Scheme and significant employer contribution (currently 18.7%).
- Enhanced employee assistance programme (including financial & legal advice, medical information, relationship advice, and support for employee household members).
- Well-being app (including nutritional & fitness advice, budgeting and financial wellbeing).
- Family friendly and Employee Health & Wellbeing policies.
- Term time working with some flexibility to take leave in term time.
Safer Recruitment
Unity MAT is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We follow robust safer recruitment processes, including online searches, during all recruitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and is eligible for an enhanced DBS check including a Children's Barring List Check.
Receptionist/Admin Officer employer: Welcombe Hills School
Unity MAT is an excellent employer, offering a friendly and inclusive working environment where you can truly make a difference in the lives of students and the community. With a focus on employee well-being, comprehensive support programmes, and opportunities for professional growth, this role as a Receptionist/Admin Officer provides a rewarding experience in a supportive team setting. Located in a vibrant educational setting, you will enjoy term-time working with flexibility, competitive salary, and access to generous benefits including a substantial pension scheme.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Admin Officer
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Unity MAT. Check out their website and social media to see what they're all about. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for receptionists and admin roles, like handling enquiries or managing visitor access. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Dress the part! First impressions matter, especially in a reception role. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the welcoming face of the organisation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist/Admin Officer
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you've had in a busy reception or admin role. We want to see how your skills can help us manage visitor access and handle enquiries effectively.
Be Personable:Since you'll be dealing with a range of people, from pupils to contractors, let your personality shine through! Use friendly language and show us that you have great communication skills in your application.
Attention to Detail is Key:We love candidates who pay attention to detail. When you're filling out your application, double-check for any typos or errors. This shows us you care about the little things, just like keeping our reception area tidy!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Welcombe Hills School
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of a Receptionist/Admin Officer. Be ready to discuss how you would manage visitor access, handle enquiries, and maintain a tidy reception area. This shows that you understand the role and are prepared to take on these tasks.
✨Showcase Your Communication Skills
Since you'll be dealing with a variety of people, practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, whether face-to-face or over the phone. This will demonstrate your interpersonal skills and 'can do' attitude.
✨Demonstrate Team Spirit
Highlight your ability to work as part of a team. Think of instances where you've collaborated with colleagues to achieve a common goal. This is crucial in a busy environment, so showing that you can support others while also managing your own tasks will set you apart.
✨Prepare for Safeguarding Questions
Given the emphasis on safeguarding in the job description, be prepared to discuss your understanding of security procedures and how you would verify ID documentation. Showing that you take this responsibility seriously will align with the company's commitment to safeguarding.
