At a Glance
- Tasks: Support our GP practices by managing patient requests and correspondence in a collaborative environment.
- Company: Join the innovative Welby Group, known for its forward-thinking approach to healthcare.
- Benefits: Enjoy generous leave, a strong pension scheme, free parking, and professional development opportunities.
- Other info: Be part of a team that values creativity, enthusiasm, and growth.
- Why this job: Make a real difference in healthcare while working in a unique, supportive setting.
- Qualifications: Strong attention to detail and prior healthcare experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Are you a competent administrator looking for the next step in your career? Do you have previous experience in primary care or are you looking to work in this sector? Brilliant! Come and join our lovely Group Workflow team at the Welby HUB in Bottesford.
Working in the Welby HUB is not your typical primary care experience! The building is a recently converted church in a village setting with the benefits of air‑con and excellent local shops. The building is purely used for practice support services and not for patient contact. The setup is a deliberately open‑planned office to encourage conversations between administrators, clinicians and managers. It's a great environment to work in, where ideas are welcomed, and staff can develop and thrive.
As a Health Administrator/ Care Navigator, we rely on you to provide crucial support to our 5 GP practices. From the HUB you will be managing incoming requests from patients. Patients submit a wide range of requests electronically through askmyGP. With the support of clinicians and managers, you will direct patients to the most appropriate resource, answer patients’ queries and support our clinicians. You will also manage incoming correspondence, coding information and directing letters to the appropriate clinicians or teams mainly through electronic communication, with very little telephone or face‑to‑face contact.
There are 2 part‑time roles in our team:
- 18 hours per week, Wednesday to Friday from 08:00‑14:00.
- 12 hours per week, Thursday & Friday between 08:00‑14:00.
Previous experience working in healthcare desirable. Excellent attention to detail ideal.
WHAT WE CAN OFFER
- YOUNHS Pension Scheme (23.7% contributions)
- Generous annual leave entitlement of 36 days inclusive of bank holidays (pro‑rata)
- Staff social events
- Monthly employee awards
- Free Parking
- Access to the employee assistance program
- A supportive and collaborative working environment
- Opportunities for professional development and growth
ABOUT US
The Welby Group runs four GP practices across Lincolnshire, serving over 35,000 patients. We’re known for being forward‑thinking and committed to doing things differently to improve care. We value people who bring enthusiasm, creativity, and a can‑do attitude. We live by our values: Opportunity, Enthusiasm, Support, Innovation, Family, and Balance. If you’re looking for a place where you’ll be supported to grow and encouraged to try new things, we’d love to hear from you.
We are an equal‑opportunity employer and committed to creating an inclusive, supportive workplace for all.
QUALIFICATIONS
- Strong analytical skills and attention to detail
- Excellent written and verbal communication abilities
- Prior healthcare administration or reception experience preferred
- Familiarity with medical coding and terminology is advantageous
Healthcare Administrator employer: Welby Group
At the Welby HUB in Bottesford, we pride ourselves on being an exceptional employer, offering a unique working environment in a beautifully converted church that fosters collaboration and creativity. Our commitment to employee growth is evident through generous benefits such as a robust pension scheme, 36 days of annual leave, and opportunities for professional development, all within a supportive and inclusive culture that values innovation and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Administrator
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Healthcare Administrator
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Welby Group, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Welby Group
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Welby Group.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Welby Group.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Welby Group can really resonate with interviewers and show your commitment to the field.
