At a Glance
- Tasks: Support imaging systems and ensure quick access to diagnostic information for clinicians.
- Company: Welbeck, a leader in patient-focused imaging and diagnostics.
- Benefits: Inclusive workplace, professional development, and commitment to diversity.
- Other info: Join a collaborative team dedicated to continuous improvement and exceptional patient outcomes.
- Why this job: Make a real difference in patient care while working with advanced imaging technology.
- Qualifications: IT-savvy with experience in healthcare and imaging systems.
The predicted salary is between 29970 - 36483 € per year.
About The Department
Our Imaging & Diagnostics service sits at the heart of the patient journey and plays a critical role in ensuring patients receive timely, accurate, and compassionate care. As a highly advanced diagnostic function, the department supports clinicians and multidisciplinary teams by delivering high quality imaging services in a modern, patient‑focused environment. Working closely with consultants, radiographers, patient administration teams, and external partners, the service ensures imaging pathways are efficient, safe, and aligned to the highest clinical and governance standards. Innovation, collaboration, and continuous improvement underpin everything we do as we deliver exceptional patient outcomes.
About The Role
As a PACS/Imaging Administrator, you will play a vital role in supporting the smooth operation of imaging systems and services, ensuring clinicians and teams can access accurate diagnostic information quickly and efficiently. You will act as a key point of contact for imaging related queries, providing first line technical and systems support across PACS, RIS, and associated platforms. Working closely with clinical and operational teams, you will contribute to service improvement, support the implementation of new technologies, and help enhance the overall patient and clinician experience. The role requires strong problem solving skills, attention to detail, and the ability to manage multiple priorities in a dynamic environment. You will also support governance, compliance, and data quality, ensuring all activities meet regulatory and organisational standards while maintaining patient confidentiality at all times. This role is ideal for someone with strong IT and systems experience in a healthcare environment who thrives in a fast‑paced setting and is passionate about delivering high quality, patient‑centred diagnostic services.
Key Responsibilities
- Act as the first point of contact for imaging system queries, incidents, and service requests, triaging and resolving issues to achieve first‑time fixes
- Provide first‑line support for PACS, RIS, and associated imaging systems and equipment
- Support the upload, download, and transfer of patient imaging across systems (e.g., PACS, IEP, CIMAR)
- Maintain accurate patient records and ensure compliance with data protection and confidentiality standards
- Manage and prioritise incidents, service requests, and system maintenance tasks
- Liaise with clinicians, radiographers, and administrative teams to support efficient patient pathways
- Support the implementation of new systems, technologies, and improved ways of working
- Assist with reporting, communications, and responding to urgent clinician and patient requests
- Escalate incidents, complaints, and risks appropriately in line with governance processes
- Contribute to audits, quality assurance, and continuous improvement initiatives
- Work collaboratively within a multidisciplinary team to support service delivery and patient experience
About You
You are an IT‑savvy professional with experience working in a healthcare or clinical environment, ideally with exposure to imaging systems such as PACS or RIS. You bring strong problem‑solving skills and a proactive approach, with the ability to manage multiple tasks and prioritise effectively in a fast‑paced, demand‑led service. You are confident supporting users with varying levels of technical expertise and are able to communicate clearly, professionally, and empathetically. You are highly organised, detail‑oriented, and committed to maintaining high standards of accuracy, governance, and confidentiality. Comfortable using a range of systems and Microsoft Office tools, you take ownership of your work and follow through on tasks to resolution. A collaborative team player, you contribute positively to multidisciplinary working and are motivated to learn, develop, and continuously improve both your own performance and the service you support.
Equality, Diversity & Inclusion
At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.
PACS/Imaging Administrator – Imaging and Diagnostics employer: Welbeck
At Welbeck, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and fosters professional growth. As a PACS/Imaging Administrator in our Imaging & Diagnostics department, you will be part of a dynamic team dedicated to delivering high-quality patient care, with opportunities for continuous improvement and innovation in a modern healthcare environment. Our commitment to employee development, coupled with a focus on collaboration and excellence, makes Welbeck a rewarding place to advance your career while making a meaningful impact on patient outcomes.
StudySmarter Expert Advice🤫
We think this is how you could land PACS/Imaging Administrator – Imaging and Diagnostics
✨Tip Number 1
Network like a pro! Reach out to professionals in the imaging and diagnostics field on LinkedIn or at industry events. A friendly chat can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your experience with PACS, RIS, and any relevant projects. This can really impress during interviews and set you apart from other candidates.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers, especially around problem-solving scenarios. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace PACS/Imaging Administrator – Imaging and Diagnostics
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the PACS/Imaging Administrator role. Highlight your relevant experience with imaging systems like PACS or RIS, and show us how your skills align with our commitment to high-quality patient care.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in a fast-paced environment. We want to see your ability to manage multiple priorities and resolve issues efficiently, as this is key to supporting our clinical teams.
Emphasise Team Collaboration:We value teamwork at StudySmarter, so make sure to mention any experiences where you've worked closely with multidisciplinary teams. Highlight how you contributed to service improvements and enhanced patient experiences through collaboration.
Apply Through Our Website:Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us keep track of your application. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Welbeck
✨Know Your Systems
Familiarise yourself with PACS, RIS, and any other imaging systems mentioned in the job description. Be ready to discuss your experience with these technologies and how you've used them to support clinical teams in the past.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues or improved processes in previous roles. Highlight your ability to triage incidents and provide first-line support effectively, as this is crucial for the role.
✨Emphasise Communication
Since you'll be liaising with various teams, practice articulating complex technical information in a clear and empathetic manner. Think of scenarios where you’ve successfully communicated with non-technical staff or patients.
✨Demonstrate Attention to Detail
Be prepared to discuss how you ensure compliance with data protection and confidentiality standards. Share specific instances where your attention to detail has positively impacted patient care or service delivery.
