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For Companies At a Glance
- Tasks: Ensure smooth administrative functions in Imaging & Diagnostics, supporting patients and clinicians.
- Company: Welbeck, committed to exceptional care and inclusive teams.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: Experience in administration, strong communication, and organisational skills required.
- Other info: Join a dynamic team dedicated to high-quality patient experiences.
The predicted salary is between 30000 - 42000 £ per year.
About the department
Our Imaging & Diagnostics service sits at the heart of the patient journey and plays a critical role in ensuring patients receive timely, accurate, and compassionate care. Often one of the first clinical touchpoints, the department supports consultants and clinical teams by delivering high‐quality diagnostic services in a calm, reassuring environment. Working closely with clinicians, patient administration teams, and external pathology providers, the service ensures investigations are carried out safely, efficiently, and in line with the highest clinical and governance standards. Accuracy, professionalism, and patient comfort underpin everything we do.
About the role
As an Imaging & Diagnostics Administrator, you will be responsible for ensuring the smooth and efficient running of the department's administrative functions, acting as a key link between patients, clinicians, and diagnostic teams. You will provide a high standard of administrative support, ensuring that appointments, imaging requests, and clinical documentation are managed accurately and efficiently. You will be the first point of contact for patients attending imaging and diagnostic appointments, offering a warm, professional, and reassuring welcome. Your ability to communicate clearly, handle queries confidently, and provide excellent service will help create a positive patient experience from start to finish.
Working as part of a supportive multidisciplinary team, you will manage imaging bookings, process referrals, upload and update patient records, and ensure results and reports are handled promptly and securely. The role also requires strong adherence to governance and data protection standards, as well as proactive support for day‐to‐day departmental operations. This role is ideal for someone who thrives in a fast‐paced clinical environment, is highly organised, and takes pride in supporting high‐quality patient care through exceptional administration.
Key Responsibilities
- Provide a warm, professional, and efficient front‐of‐house service for all imaging and diagnostics patients
- Manage bookings, appointment scheduling, and administrative coordination for diagnostic services
- Process referrals, imaging requests, and clinical documentation accurately and promptly
- Support patients with queries, providing clear information and reassurance where required
- Update and maintain electronic patient records and imaging systems to a high standard of accuracy
- Liaise effectively with clinicians, radiographers, sonographers, and wider operational teams
- Ensure timely distribution of imaging results, reports, and clinical correspondence
- Maintain confidentiality and ensure compliance with data protection and information governance standards
- Support daily operational and governance tasks, including stock checks and equipment tracking
- Assist with departmental projects, audits, and process improvements
- Work flexibly to support service delivery and changing operational needs.
About you
You are an experienced and confident administrator with a strong commitment to delivering excellent service in a clinical environment. Highly organised and detail‐focused, you take pride in accurate record‐keeping, smooth coordination of tasks, and supporting both patients and clinical teams. You communicate clearly and professionally, adapting your approach to meet the needs of patients, clinicians, and colleagues. You are comfortable working with clinical systems, handling sensitive information, and managing multiple priorities in a fast‐paced setting. A proactive and supportive team player, you bring a positive attitude, strong problem‐solving skills, and a dedication to helping create an exceptional patient experience.
Equality, Diversity & Inclusion
At Welbeck, we believe exceptional care starts with inclusive teams. We are committed to creating a workplace where difference is valued and excellence is expected; where people feel respected, and everyone is supported to do their very best. We welcome applications from all backgrounds and experiences and appoint on merit, recognising that diverse perspectives strengthen clinical quality, leadership, operational delivery and patient care.
Imaging & Diagnostics Administrator in Westminster employer: Welbeck Health Partners
Contact Detail:
Welbeck Health Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Imaging & Diagnostics Administrator in Westminster
✨Tip Number 1
Get to know the department! Research the Imaging & Diagnostics service and understand their role in patient care. This will help you tailor your conversations during interviews and show that you're genuinely interested in contributing to their mission.
✨Tip Number 2
Practice your communication skills! As the first point of contact for patients, being able to communicate clearly and reassuringly is key. Role-play with a friend or family member to get comfortable handling queries and providing information.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. Being highly organised is crucial in this role, so make sure you can demonstrate your ability to keep everything running smoothly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join our team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Imaging & Diagnostics Administrator in Westminster
Some tips for your application 🫡
Show Your Warmth: As the first point of contact for patients, it's crucial to convey a warm and professional tone in your application. Use friendly language that reflects your ability to create a reassuring environment for patients.
Highlight Your Organisational Skills: Make sure to emphasise your organisational abilities in your written application. Mention specific examples of how you've managed multiple tasks efficiently, as this role requires juggling various administrative duties.
Be Clear and Concise: When detailing your experience, clarity is key! Use straightforward language and avoid jargon. This will help us understand your background and how it aligns with the role of Imaging & Diagnostics Administrator.
Tailor Your Application: Take the time to tailor your application to the job description. Highlight relevant experiences and skills that match what we're looking for. Remember, applying through our website gives you the best chance to showcase your fit for the role!
How to prepare for a job interview at Welbeck Health Partners
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Imaging & Diagnostics Administrator. Familiarise yourself with the key tasks like managing bookings and processing referrals, so you can confidently discuss how your skills align with these duties.
✨Showcase Your Communication Skills
As the first point of contact for patients, your ability to communicate clearly and professionally is crucial. Prepare examples of how you've handled patient queries or difficult situations in the past, demonstrating your reassuring approach and commitment to excellent service.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities, especially in a fast-paced environment. Be ready to share specific instances where you've successfully managed multiple priorities or streamlined administrative processes, showcasing your attention to detail and efficiency.
✨Emphasise Teamwork and Adaptability
Working closely with clinicians and other teams is essential. Prepare to discuss how you've collaborated in previous roles and how you adapt to changing operational needs. This will show that you're a proactive team player who can contribute positively to the department.
